Assistant Business Office Manager

Full job description

Tacoma Nursing and Rehabilitation is seeking a detail-oriented and motivated Assistant Business Office Manager to support the Business Office Manager in overseeing the daily operations for a successful and smooth collection process for our business office. This role plays a key part in ensuring efficient billing and accounting are carried out in compliance with all applicable laws, regulations, and organizational policies.

Reports to: Business Office Manager (BOM)

• High school graduate or equivalent. Associate's degree or equivalent experience preferred
• One (1) year in post-acute care or other geriatric-related field preferred
• PCC (Point Click Care) experience preferred but not required

• Proficiency in Microsoft Word, Excel, Teams, and E-mail
• Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the business office
• Make independent decisions when circumstances warrant such action
• Knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing administration functions in the post-acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
• Perform proficiently in all competency areas including but not limited to general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to our organization's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

• Assist with effective management and oversight of bookkeeping functions including posting payments and charges to patient ledgers, balance daily receipts, collecting delinquent accounts.
• Maintain Resident Trust Checking Accounts.
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively in an interdisciplinary team
• Read, write, speak, and understand the English language
• Reviews payment policies and procedures with new admissions and their responsible parties
• Establish and maintain financial files for all residents related to admission, billing, and collection of accounts receivable in accordance with regulatory
• Document business office collections on an ongoing basis
• Administer the resident trust account and petty cash - Reconcile petty cash monthly
• Bank Deposits and daily mail
• Assist with answering the phone
• All other duties as assigned

Full-time

$22.00 - $28.00 per hour

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• 8 hour shift
• Day shift
• Weekends as needed

SNF Office Assistant: 1 year (Preferred)

Tacoma, WA 98444 (Required)

Tacoma, WA 98444:
Relocate before starting work (Required)

In person