Office Assistant Lead - Pierce County Gang Unit - Parkland

Position Summary

Full‑time, permanent Office Assistant Lead (OAL) within the Community Corrections Division, reporting to the Administrative Assistant 3 (AA3). Provides clerical and secretarial support to AA3, Community Corrections Supervisors (CCS), and Community Corrections Officers (CCOs).

• Review court orders and enter/retrieve data from the OMNI system.
• File management: setup, closing, and archiving.
• Serve as receptionist: greet and confer with supervised individuals and the public; answer questions and direct to supervising CCO.
• Answer a multi‑line telephone system.
• Provide backup support for AA3 and OA3 as needed.
• Other duties as assigned.

• High school diploma or GED equivalent.
• At least two years of clerical experience.
• Maintain regular attendance and respect confidentiality.
• Basic proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to assist individuals with various criminal backgrounds.
• Navigate internal databases.
• Proofread written material and correct errors.
• Effective communication with staff, supervises, public, and stakeholders.

• Two years of clerical experience including supervisory or lead experience.

This position is part of a public service organization that values an equitable and inclusive culture.

• Competitive salary within $4,036 to $5,379 monthly range.
• Retirement plans (PERS/PSERS) and deferred compensation.
• Medical, dental, vision, and basic life insurance.
• Paid leave: vacation, sick, holidays, personal leave.
• Other benefits from the WA State employee package.

Washington State Department of Corrections (DOC) is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability.