Pre-Licensing Administrative Assistant (AA1) - Statewide

Description

Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community.”

Attention: This position requires the ability to pass a Spanish language certification test through DCYF is required to be eligible for this position. There is an additional 5% assignment pay for dual language based on the successful completion of the Language Certification Test.

Job Title:

Administrative Assistant 1 (AA1)

Location:

Current office location is 800 Oakesdale Ave SW, Renton, WA 98057, but subject to change.

Flexible/Hybrid:
This position is currently designated as a telework position. Telework arrangements are subject to business needs and may change. You must be willing to report to the office for monthly and/or quarterly in person meetings, IT or equipment support, etc.

Closes:
Friday, August 7th, 2026

Salary: $42,780.00 - $56,952.00

We're looking for an Administrative Assistant 1 (AA1) to join our pre-licensing team and provide administrative support to Pre-Licensing Specialists, supervisors, and the Administrator. Our ideal candidate plans independently; exercises sound judgment and takes initiative to ensure work is completed efficiently while helping the team meet its goals. If you enjoy organizing projects, coordinating multiple priorities, supporting a collaborative team, and providing excellent customer service, we encourage you to apply!

The Department of Children, Youth, and Families (DCYF) works alongside Washington's vulnerable children, youth, and families to foster safety, stability, and better outcomes by strengthening opportunities, connections, and community. Our vision is that all children and youth in Washington have the opportunity to grow up safe and healthy thriving physically, emotionally, and educationally, nurtured by family and community.

Within DCYF, this position performs a wide variety of administrative support duties for the Child Care Pre-Licensing team, including Pre-Licensing Specialists, supervisors, and the Administrator. Responsibilities include independently planning, organizing, and prioritizing work to meet internal and external deadlines while providing administrative support that allows staff and leadership to focus on serving Washington families.

This position maintains filing systems, databases, multiple tracking logs, and computer programs; coordinates pre-licensing team operations; and initiates action to help ensure team goals are met. The Administrative Assistant exercises independent judgment to resolve administrative issues, supports statewide administrative projects, and develops or improves work methods and procedures to meet changing business needs.

This position also supports clients who primarily speak a language other than English and may have limited English proficiency. As a point of contact for the pre-licensing team, the Administrative Assistant provides bilingual oral and written interpretation and translation services to help ensure equitable access to DCYF programs and services.

• Manage the Pre-Licensing Welcome Box and toll-free voicemail, ensuring messages are reviewed throughout the day and responded to promptly.
• Receive, screen, prioritize, distribute, and respond to telephone calls, emails, and other communications using independent judgment to determine priority.
• Answer inquiries from the public, childcare applicants, and childcare providers regarding the licensing and orientation process; provide pre-licensing information and refer complex or technical questions to the appropriate Pre-Licensing Specialist, Supervisor, or Administrator.
• Provide bilingual interpretation and translation services, as needed, to assist clients with limited English proficiency and ensure equitable access to services.
• Coordinate communication between the pre-licensing team, State Office, community partners, applicants, and providers.
• Maintain appointment schedules and calendars, arrange meetings, attend team meetings as assigned, and prepare meeting minutes.
• Coordinate pre-licensing team activities and schedules;…