Sales and Service Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations offers a career path built on competitive pay, comprehensive training, performance incentives, paid vacation and holidays, healthcare coverage, and a 401(k) plan.

Retail

The Retail Sales and Service Technician (SST) is a hybrid role that serves customers by assessing needs, recommending products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful SSTs learn all aspects of store operations and flex between customer interactions, basic vehicle service tasks, and store support duties. Pay range: $18.40 – $27.49 per hour.

• Customer service, sales, and customer issue resolution – 75% of time.
• Basic vehicle service tasks (oil, tires, fluids) – 25% of time.
• Store operations: opening/closing, inventory, displays as needed.
• May assist manager or act as Manager‑On‑Duty in certain circumstances or to support development.
• Learn all aspects of store operations and flex between front‑shop and back‑shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver’s license.
• Customer service orientation and career‑growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• 2‑year degree or non‑traditional education, training, certification, or other evidence of a growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience is a plus.
• Previous management/supervisory experience is a plus.

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.
• Professional development resources, community involvement, integrity & teamwork training, and a diverse, inclusive team environment.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Upon hiring, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify an applicant.