Workers' Claim Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Workers' Compensation Claim Manager to join our growing team in Tacoma, WA.

The WC Claims Manager will have the primary responsibility for renewal contracts, client deliverables, and consulting services for a book of business. The position requires a working knowledge of Labor & Industries regulations and rating rules.

• Responsible for development and maintenance of primary relationship with clients
• Provide consulting on risk management and cost containment members for customers in the assigned book of business.
• Coordinate and collect contracts and applications as needed for renewal/enrollment of customers.
• Assist with and collaborate with team on return-to-work program implementation for customers.
• Coordinate customer access to safety and loss control resources offered by Brown & Brown.
• Work closely with Claim Managers and WC Analysts regarding customer service needs.
• Prepare client deliverables and support service tasks for a book of business
• Keep abreast of developments in state statutes and their impact on our L&I clients
• Consistently meet all Brown & Brown established quality control procedures and timelines.
• Actively participate in social, civic, and trade organizations to represent Brown & Brown's community/client commitment.
• Maintain accurate and timely documentation of communications and insurance documents as required.

• College degree (preferred)
• Experience with Washington workers' compensation (preferred)
• Experience with commercial insurance industry basics (preferred)
• Excellent oral and written communications skills.
• Analytical, detail-oriented, with a commitment to accuracy. Must be able to self-check work.
• Good people skills and ability to work well in a team environment.
• Self starter.
• Highly organized and deadline focused.
• Proficient with Microsoft Tools, Outlook, Word, especially Excel and PowerPoint.

Pay Range: $31.25 - $36.06 Hourly.

• Health Benefits:
  
  Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits:
  
  ESPP; 401k;
  Student Loan Assistance;
  Tuition Reimbursement
• Mental Health & Wellness:
  Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits:
  Paid Time Off, Holidays, Preferred Partner Discounts and more.

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.