Project Manager, Change Management, Operations Management

The Project Manager drives execution of key operational initiatives by aligning priorities, coordinating cross-functional teams, and ensuring consistent delivery against business objectives.

• Lead operational initiatives from kickoff through implementation, ensuring projects are completed on time, within scope, and aligned to strategic priorities
• Build and maintain detailed project plans, including timelines, milestones, dependencies, and resource requirements
• Translate leadership objectives into clear project scopes, deliverables, and measurable success criteria
• Partner with functional leaders (e.g., sales, finance, operations) to align priorities and drive execution
• Manage stakeholder communication, providing regular updates, facilitating decision-making, and addressing concerns proactively
• Monitor project performance, track progress against milestones, and adjust plans to address risks, delays, or scope changes
• Identify operational gaps and inefficiencies; recommend and implement process improvements to enhance scalability and consistency
• Establish and enforce project standards, templates, and workflows to improve execution across teams
• Document processes, systems, and best practices to support knowledge sharing and long-term operational stability
• Lead change management efforts, including communication plans, training coordination, and adoption tracking for new processes or tools
• Coordinate with external vendors or partners as needed to support project delivery

• Bachelor's degree in business, operations, or a related field
• 3-7+ years of experience managing cross-functional projects
• Demonstrated ability to manage multiple projects simultaneously while balancing competing priorities and deadlines
• Strong experience translating high-level goals into structured plans, workflows, and execution frameworks
• Proven track record of driving process improvement, operational efficiency, and scalable systems
• Advanced organizational skills with attention to detail and follow-through in complex, fast-paced environments
• Exceptional communication skills, with the ability to influence stakeholders and drive alignment across different levels of the organization
• Strong analytical and problem-solving skills, with the ability to identify root causes and implement practical solutions
• Experience with project management and collaboration tools (e.g., Microsoft 365, Asana, , Jira)
• Familiarity with change management principles and operational best practices
• PMP, Lean, Six Sigma, or similar certification preferred