Product Manager - Enrichment

_ Posting Type _

Hybrid

At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.

The Product Management team is looking for aProduct Manager to lead the roadmap and success of Relativity’s document conversion and enrichment technology to drive efficiency in litigation review. These areas of the product are responsible for many enrichments in Processing, Imaging, PDF Production/App and drive many document transformations for review.

A successful candidate must be energized by building deep customer empathy, collaborating with design, development, discovering opportunities through data analysis and inquiry with customers, creating and communicating progress through leading indicators, developing strong fluency in cloud architecture and adjacent technologies, and navigating ambiguity given the technology’s pace of change.

In this role, you will:

• Drive short- and long-term roadmapofdocumentconversion and enrichment teamsby working closelywithboth internal and externalendusers,engineering,enablement,salesteamsand other customer-focused teams.

• Work with otherdata enrichmentproduct managers and stakeholders to createcohesive, intuitiveenrichment architecture neededto improveuser experience ofprocessingand otherenrichmentconsumers in the product.

• Collaborate with sales and marketing to increaseadoptionofdocument conversion technology and create artifacts that articulatebenefitsof document conversion and enrichment.

• Ensure customers have successful experiences by helping Relativity enablement teams and acting with urgency to address any barriers to adoption.

• Connect withexternalandinternal customers to gain a deep understanding of their workflows and needs andvalidateour approach to addressing them.

• Ensure we are solving the most pressing problems of our customers. The ability to prioritize tasks based on their impact and outcomes is crucial to be successful in this role.

• Speakto internal stakeholders including engineering, user researchers, and designersabout the variety of workflows and end user needs we see across segments and personas.

• Provide product andworkflowsrecommendations grounded in both customer empathy and customer data.

• Communicate our user needs toengineeringteams and other internal stakeholders to drive alignment internally on product vision.

• Conduct user and competitive research for their product(s)

• Possess an in-depth understanding of our product suite.
  
  Speak about our production from a business and technical approach in a way that internal stakeholders and clients can understand.

• Own the product roadmap and backlog for your product(s).Listen to different internal experts to understand the impact, butinthe end decide the features that your team should build.

• Work directly with
  
  Product
  
  Leads to help build astrategy and goals for their product(s).

• Track andreportson key product metrics that are relevant to your domain and expected outcomes.

• Act as a leader,facilitating communication across internal stakeholders and effectively communicate ‘why’ and gain buy-in from the team and Leadership.
  
  Be responsible forclarifying and resolving conflicts around your product vision.

• Work closely with your Engineering counterparts to ensure that the team deliversa product that meets our scalability, reliability, usability, observability,efficiency and performance standards.

• Be well versed in technical aspects of cloud platform architecture with deeper technical understanding to communicate with development team members and make informed decisions aboutthe product development.

• Possess the technical acumen needed to understand the technical challenges faced by the team, the root cause ofincidentsand propose effective solutions for them.

• Engage indeep technical discussions with Engineering Managers and Technical Architects to understand the implications that future work could have on your product and customers.

• Break down large projects into iterative releases. Create and share product implementation plans with measurable results for each milestone.

• Anticipate the need to create alignment with cross-functional teams to solve problems together.

• Help theteam…