Customer Service Representative - State Farm Agent Team Member

Overview

Customer Service Representative - State Farm Agent Team Member. Full Time in Tacoma - WA. Annual Salary: $40,000 (range $40,000 - $50,000 per year).

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product information, service issues, and account inquiries.
• Resolve customer complaints and concerns efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes and enhance customer satisfaction.
• Stay updated on company products, services, and promotions to provide accurate information.

• High school diploma or equivalent; college degree preferred.
• Previous experience in customer service or a related field is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work well in a team-oriented environment.
• Proficient in using computer systems and software.

• Competitive annual salary of $40,000.
• Comprehensive benefits package, including supplemental health insurance and retirement plans.
• 401(k)
• Bonus based on performance
• Paid time off
• Company parties
• Opportunities for career growth and development.
• A supportive and inclusive work environment.

If you are ready to take the next step in your career and join our dedicated team, please submit your resume and a cover letter outlining your qualifications to  We look forward to hearing from you!

Joe Yi Insurance Agency is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation $40,000.00 - $50,000.00 per year

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.