Customer Service Representive - Part Time

Job Details

We are the nation's leading parking management expert, recognized for our people‑focused culture and over 72+ years of experience. We treat our clients, partners, guests, and team members with utmost respect and courtesy.

$21.00 - $22.00 per hour

• Clear values, caring, loyalty, humility, and a deep commitment to community.
• Strong, distinctive culture shaped by shared vision, style, and values.
• Guard these attributes fiercely.

At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We seek individuals who can contribute to delivering top‑notch customer service and enhancing the profitability of our operations.

• Welcome visitors with a smile and friendly greeting.
• Answer visitors’ questions about where to go and inquire how else you can assist.
• Actively look for ways to assist visitors.
• Adhere to company policies and safety guidelines at all times.

• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate directions and information about hospital features.
• Assist customers with any questions or concerns and handle any issues calmly and professionally.
• Coordinate with fellow team members to ensure efficient service delivery.

• Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
• Assist team members during peak times or when needed, promoting unity and cooperation within the department.

• Provide outstanding customer service by promptly assisting guests with their needs and answering any questions or concerns.
• Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
• Maintain cleanliness and organization of the workspace and surrounding areas, including clearing any debris or trash.
• Provide additional customer service assistance as needed, such as carrying bags or assisting with directions.

• Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
• Report any maintenance issues or equipment malfunctions promptly to minimize downtime.

• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable, friendly, and able to create a lasting impression.
• Physical ability to move quickly and lift heavy items (up to 50 lbs).
• Previous customer service experience is a plus.

• Compensation Range: $21.00 - $22.00 an hour.
• Vacation/Sick for full‑time and part‑time employees.
• Holiday for full‑time and part‑time employees.
• Discount programs.

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email  describing the accommodation.