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Member Service Representative -Main Branch

Job in Tacoma, Pierce County, Washington, 98443, USA
Listing for: Americas Credit Union
Full Time position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bank Customer Service, Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 18.02 - 29.89 USD Hourly USD 18.02 29.89 HOUR
Job Description & How to Apply Below
Position: Member Service Representative I -Main Branch

Member Service Representative I
- Main Branch

Launch Your Banking Career Today!

Ready to dive into a rewarding banking career. We have an awesome opportunity for a Teller or a Member Service Representative I (MSRI) as we call it. You'll have the opportunity to work in one of our thirteen branches, growing and learning along the way. If you've got six months of cash handling experience and looking to start a career, we want you on our team!

What You'll Do:

  • Help credit union members with transactions
  • Handle savings, loans, checks, and more
  • Balance cash like a pro
  • Be a team player and learn new things in meetings and training sessions
  • Share your excitement for our products and services with members

Hours:

Monday
- Friday: 9:00am - 5:30pm

Range: $18.02 - $29.89 per hour

Our compensation structure is designed to accommodate candidates with diverse levels of expertise and experience, offering opportunities for growth over time. The target hiring range for this role is $18.02 - $23.07

What You Need:

  • High school diploma or equivalent
  • Six months to one year of cash handling experience
  • Must be bondable
  • Able to pass a background and credit check

What You'll Bring:

  • Some retail or cash-handling experience
  • Quick and accurate computer skills
  • Friendly and great with people – you'll make members feel welcome
  • Problem-solving skills
  • Good at writing and communication
  • Motivated and organized

What We Offer:

  • Full medical, vision and dental benefits
  • Generous PTO (Paid Time Off)
  • 11 Paid holidays
  • Paid bereavement leave
  • Paid jury duty leave
  • Paid volunteering at ACU sponsored events
  • Training and advancement opportunities
  • 401k with match up to 6%
  • Mortgage discounts
  • Bonus opportunities
  • Company paid long term disability and life insurance
  • Employee family events
  • Employee Assistant Program (EAP)
  • And more!

Grow With Us:

We'll help you grow with awesome training programs:

  • Teller Essentials (complete within 30 days) – get those basics down!
  • Product Fitness (within 6 months) – unleash your selling powers!
  • MSR Advance Program (within 1 year) – master member service!
  • BAI training courses – become a banking champ!

ACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer. As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law

Principals only. Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers.

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