Customer Experience Lead – Service Excellence & Growth
Job in
Tacoma, Pierce County, Washington, 98417, USA
Listed on 2026-07-09
Listing for:
Oldcastle APG
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Oldcastle APG seeks a Customer Experience Manager in Tacoma, WA to lead customer service efforts, supervise representatives, and enhance customer satisfaction.
The ideal candidate will have over 4 years of experience in customer service roles and possess excellent organizational and communication skills. A Bachelor's Degree is required, with a focus on developing a world-class service culture.
Competitive salary, paid time off, and a comprehensive benefits package are offered.
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