Customer Care Associate Career – Entry Level

Larson Automotive Group Job Opportunity

Start your career with Larson Automotive Group and gain the training, experience, and support to grow into future dealership opportunities. No experience is required—we'll teach you everything you need to succeed.

This role is ideal for someone who enjoys helping people, multitasking in a fast-paced environment, and delivering excellent customer service over the phone and through follow-up communication.

• $39,000 – $45,000 annually compensation
• Full-time consistent schedule
• Training and ongoing development support
• Career advancement opportunities to sales, service and parts positions
• Team-focused culture with supportive leadership

• Serve as a primary point of contact for customer phone calls
• Schedule appointments and manage customer communication
• De-escalate concerns professionally and help resolve issues
• Support service and sales departments with administrative coordination
• Maintain accurate notes, follow-up, and organization throughout the day
• Deliver consistent, high-quality customer care experiences

• Strong communication and phone skills
• Ability to stay calm and professional under pressure
• Organized multitasker with attention to detail
• Positive, dependable, and team-oriented work style
• Customer service, hospitality, call center, or receptionist experience preferred

• Medical, Vision & Dental Insurance (including a $0 cost medical plan option)
• Company-Paid Life & AD&D Insurance
• 401(k) with Company Match
• Paid Time Off & Holidays
• Employee Assistance Program (EAP) – free confidential support for mental, legal, financial, and family matters
• Employee Vehicle Purchase Program – exclusive pricing on all brands we offer

Why Join Larson Automotive?

We believe a job should be the beginning of a career, not just a place to clock in and out. At Larson, employees have opportunities to learn new skills, take on new challenges, and grow within our organization. We are committed to helping our team members build a future they can be proud of.

Choosing where you work is an important decision. At Larson Automotive Group, we are committed to creating an environment where every employee feels welcomed, respected, and supported from day one. We believe in treating people fairly, doing the right thing, and providing opportunities for our team members to develop and succeed. Larson proudly offers equal employment opportunities to all qualified candidates.

Requirements

• Excellent communication and active listening skills
• Strong customer service and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable speaking with customers by phone and through written communication
• Strong attention to detail and accurate data entry skills
• Desire to build a long-term career within Larson Automotive Group.
• Dependable, professional, and team-oriented
• Customer service, retail, hospitality, receptionist, or call center experience is helpful but not required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.