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Senior Customer Service Specialist – Policy & Access
Job in
Tacoma, Pierce County, Washington, 98417, USA
Listed on 2026-08-25
Listing for:
Washington State Department of Social and Health Services
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Washington State Department of Social and Health Services in Spokane is seeking a Customer Service Specialist 3 to support, guide, and connect clients with long-term care services. You will explain agency processes, resolve complex issues, and interpret policies to help individuals access care in their homes and communities.
The position involves front desk and phone support, triage of client needs across multiple systems, and collaboration with Adult Protective Services and Social Services
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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