Training Specialist

We are seeking a seasoned Training Specialist to design, develop, and deliver IT training programs supporting the migration from Trapeze to HASTUS systems.

This role plays a critical part in enabling Bus and Rail operations during a 24-month upgrade initiative.

The ideal candidate will have extensive experience in technical training and transit systems, with a strong ability to collaborate across departments and deliver impactful learning solutions.

• Design, develop, and deliver IT training programs for the Trapeze to HASTUS system migration.
• Support Bus and Rail daily operations throughout the migration timeline.
• Utilize various training methods including classroom sessions, computer-based training (CBT), seminars, and video resources.
• Acquire and apply knowledge of HASTUS to provide ongoing training and support.
• Develop training materials such as presentations, manuals, videos, and CBTs.
• Evaluate training effectiveness and adjust programs based on feedback and performance metrics.
• Collaborate with subject matter experts, Digital Modernization teams, and HR/Payroll to align training with organizational goals.
• Deliver training in alignment with migration waves for Bus and Rail divisions.

• Minimum of 10 years of experience in technical training content development and delivery.
• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• At least 2 years of experience with Trapeze and/or HASTUS systems.
• Excellent communication, presentation, and facilitation skills.
• Strong problem-solving abilities related to training delivery and effectiveness.