Training Specialist (SEA)

• Compensation: USD 32.91 - USD 40.44 - hourly

McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.

Our Values
Safety, Mutual Respect, Service, Accountability, Integrity, Pride

Pay Range
$32.91-$40.44/hour

Compensation is determined by several factors, including location, relevant experience, skill level, and internal equity. Please note, we don’t typically hire above midpoint.

Benefits That Help You Soar
Joining #Team Mc Gee  opens the runway to a full suite of rewards designed to help you thrive on the ground and explore the world above it. Some benefits can vary based on location, employment status, or length of employment.

• Free stand‑by travel privileges on Alaska Airlines, Hawaiian Airlines, & Horizon Air…explore the world on us!
• Comprehensive medical, dental, & vision insurance.
• 401(k) with company match.
• Company provided life insurance.
• Opportunity to earn additional pay each quarter based on performance.
• Generous holiday pay and paid time off.

The Training Specialist will foster and support an inclusive and high-performance training operation. This role conducts world class training for new Ramp Service Agents (RSA) and Lead Ramp Service Agents (LRSA). Training specialists build culture one learner at a time by facilitating classroom instruction and on the job training (OJT). Training specialists instruct, coach, and guide team members in developing the skills, knowledge, and aptitudes necessary to meet operational standards with a safety mindset.

This role is pivotal in ensuring new hires understand the requirements of their role and can exhibit McGee Air Service’s values for high standards in aviation services. Training Specialists pride themselves in being a role model for their learners.

• Build and promote a positive, welcome and inclusive world class training environment
• Facilitate interactive training sessions in the classroom and on the ramp for on-the-job training (OJT)
• Develop training content and training materials needed to support best in class training
• Develop testing criterion to ensure trainees have adequate understanding of job and required responsibilities
• Support the employee onboarding process to ensure all new hires have adequate materials and required paperwork complete prior to entrance into the operation.
• Mentor and coach team members in the operation, making the job meaningful by explaining why procedures and policies are in place to raise the knowledge and awareness level of team members
• Determine proficiency and readiness of new hires to work by themselves in the operation.
• Identify the need for remedial/refresher training in the event that deficiencies are observed and develop tools to improve skills and behaviors
• Ensure training record retention is maintained within compliance and alignment with McGee and customer expectations
• Ensure completion of monthly training compliance and prepare required status updates and reports
• Recognize opportunities to celebrate learner’s achievements. Provide positive feedback, as well as opportunities for improvement.
• Support Safety, Compliance, and other initiatives and tasks as assigned, ranging from frontline work to miscellaneous station support functions
• Schedule and prepare training location(s) and materials and ensure that students are provided with pre-work and location details in order to provide an excellent learning experience and environment
• Exemplify McGee Air Services' values at all times and set a great example by demonstrating correct safety and operational procedures.

• Strong interpersonal, collaboration, and classroom management skills with the ability to build relationships with trainees, peers, and leadership
• Excellent communication skills, including direct, honest communication, active listening, and the ability to set clear expectations and hold others accountable in a respectful manner
• Ability to tailor and adapt instruction to ensure…