Source Control Representative

Overview

The City of Tacoma is recruiting for the position of Source Control Representative in our Environmental Compliance section of the Environmental Services Department. We are seeking experienced candidates with exceptional customer service skills and a proven success record in investigation, documentation, and knowledge of applicable Federal, State and Local laws and guidelines regarding environmental compliance. This position will work in the General Inspection group and will assist the Source Control Program Coordinator with guiding and completing work products related to the implementation of the City’s Environmental Compliance Program.

Duties include stormwater and wastewater inspections of businesses and treatment systems, spill response and complaint investigation, and writing reports and managing database records. Special projects related to the City’s Environmental Compliance Program may also be assigned.

The Environmental Services Department focuses on healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all. The department values Customers, Employees and Operations with the following statements.

• Customers - Partner with the community on customer-valued services to meet the diverse needs of Tacoma neighborhoods
• Employees - Foster safe culture built on trust, conversation and equity
• Operations - Operate using best practices and innovation to meet changing environmental and community needs

The Business Operations Division, Environmental Compliance section oversees compliance with environmental regulations. The group provides safe, reliable, sustainable and well-integrated services to the citizens and businesses of Tacoma by providing inspections, sampling and monitoring of discharges to Tacoma's stormwater and wastewater infrastructure.

• Identify and inspect local industries subject to Federal, State and local storm water and wastewater discharge regulations; evaluate discharge sampling analysis, issue wastewater discharge permits and monitor industries to assure compliance with applicable wastewater discharge regulations; NPDES regulations and storm water Best Management Practices; initiate enforcement action as required.
• Assure commercial, industrial, and residential users are charged the appropriate Wastewater Management user charge for treatment of effluent discharge; review sampling and testing reports and establish appropriate charges; update computer billing system records to assure proper billing; notify users of unusual wastewater characteristics and assist in determining corrective action as necessary.
• Investigate the source or sources of toxic or non-compatible discharges to the storm water and wastewater sewer systems; contact the responsible industry(s) and provide technical assistance to determine alternative waste disposal practices; monitor and record types of waste disposed of at the central wastewater treatment plant.
• Provide information to customers regarding wastewater and storm water management utility charges; notify users of rate updates as necessary.
• Respond to, investigate, document, and provide technical assistance to other governmental agencies with the containment and clean-up activities following pollution spills.
• Review commercial plans, engineering reports, proposed plans and specifications for wastewater treatment and oil removal systems; issue approvals as appropriate.
• Investigate damage claims resulting from sewer back-ups, storms and storm water flooding and other sewer-related problems.
• Participate in special projects as required.
• Coordinate activities with various departments, governmental agencies and outside organizations and agencies and the general public to provide and receive information or services as required.
• Prepare and maintain a variety of departmental files, records and reports to ensure efficient operation.
• Operate a variety of equipment, tools and machinery in the routine performance of duties.
• Work safely and cooperatively with coworkers and the public.

• Office and outdoor environment; driving to various sites.
• May require working in a confined space.
• An employee…