Senior SAN Engineer

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Company: PACCAR

PACCAR is seeking a Senior Storage Area Network (SAN) Engineer to deploy and support the firm's complex storage infrastructure. The storage engineer will be dedicated to providing reliable and flexible data storage services to the entire firm for many business-critical applications. The Senior Storage Engineer function ensures the stability, integrity, and efficient operation of SAN and NASarrays, SAN switches, FICON Directors, FCIP switches, data protection devices and various replication technologies.

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates.

PACCAR designs and manufactures advanced diesel engines andalso provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

• Supports release and life cycle process SAN fabric and storage array installs, upgrades, and decommissions
• Provides leadership for overall SAN Fabrics and storage array infrastructure support at the enterprise level.
• Contributes to global operational readiness of platforms with dedicated/shared teams andconsults on resource and skills required, process documentation creation, updates to guidelines,policies, change, and audit procedures.
• Participates in troubleshooting efforts for storage issues and leads in major incidents, root cause analysis, and performance analysis and tuning.
• ITIL-compliant champion for incident, request, change, and with particular focus on problem management
• Partner with monitoring team to develop new event and performance monitors/alerts and analysis as needed for new and/or existing systems.
• Participate in the modernization and automation of storage infrastructure.
• Maintain vendor relationships and research and test new/updated technologies.
• Participates in problem management to proactively review open client and infrastructure problems and known errors to minimize the time spent firefighting and troubleshooting, supporting quicker resolution of incidents and events when they do arise.
• Act as point of escalation to other teams for storage-specific knowledge and experience.
• Provides storage usage reports and projections.
• Participates in or leads technical projects requiring Storage Area Network specialization.
• Work with other teams within the organization on hardware specifications, quoting and implementation.
• Assist and provide technical input to PACCAR on the complex solution design, configuration, integration, and installation of new services. Provide 3rd level support on PACCAR’s storage network infrastructure and its peripheral equipment.
• Document storage network problems and resolution for future reference and automate to reduce support overhead.
• Be part of a 24x7 support team with on-call rotation.
• Up to 10% travel may be required.

• 10+ years' of related experience.
• Platforms experience desired:
  Dell, EMC, IBM, Pure, Brocade, and Cisco.
• Brings prior experience to organize and define work for complex or ambiguous situations.
• Able to resolve issues, manage workload, and balance priorities through frequent interruptions while meeting specific, time-sensitive deadlines.
• Prior experience with public cloud providers (AWS, Azure) and associated storage management,HSM, or tiering (S3, Glacier, Azure Blob) a plus.
• Knowledge of storage-related connectivity protocols and technologies (iSCSI, NFS, Fiber Channel,SAN, NAS, DAS, block, etc.) as well as major vendors (Dell, EMC, IBM, Red Hat, etc.).
• Ab…