Engineering Support Supervisor

Engineering Support Supervisor – Transmission & Distribution

Tacoma Power’s Transmission & Distribution (T&D) section is seeking an Engineering Support Supervisor to lead the Engineering Products and Services team. The role directs, supervises, and evaluates personnel responsible for improving GIS products, managing GIS data backlogs, and generating specialty mapping products that support operations, asset management, and engineering functions.

• Lead, direct, and evaluate engineering technicians and analysts responsible for maintaining and improving GIS data, maps, and drawings.
• Facilitate staff meetings and participate as part of the T&D Engineering leadership team.
• Serve as GIS Data Owner and sponsor on GIS and AutoCAD standards committees.
• Oversee contractors and augmented resources; support contractor selection and manage contracts as needed.
• Manage backlog of GIS data updates from work orders, service points, pole attachments, and other sources.
• Negotiate and define service levels for data accuracy and timeliness; deploy appropriate tools and processes to meet expectations.
• Develop and refine SOPs, performance metrics, and workflows related to GIS data management and drawing production.
• Identify customer needs and manage expectations through clear communication.
• Communicate performance expectations and provide coaching, feedback, and growth opportunities to staff.
• Form hiring panels, conduct interviews, recommend hiring decisions, and onboard new staff.
• Conduct probationary reviews and ongoing one-on-one meetings.
• Coordinate staffing, cross-training, and resource allocation within Engineering Products & Services to meet business priorities.
• Assign projects and general areas of responsibility to engineering technicians and analysts.
• Review and approve staff leave requests and telework agreements and manage scheduling.
• Advise on cost center Operations & Maintenance budget development and propose detailed cost-element recommendations.
• Monitor budget performance and prepare spending projections.
• Review and approve overtime, time entry, and travel expenses within authority; recommend travel authorizations.
• Approve purchases within delegated authority.

Minimum Education:

Bachelor's degree in GIS, engineering, planning, or a directly related field.

Minimum Experience:

5 years of directly related experience providing support functions to engineers, including 1 year at a senior, lead, or supervisory level.

Annual Salary: $ – $

Benefits include medical, dental, vision coverage, paid holidays, sick leave, a retirement plan, and opportunities for professional growth.

Equal Opportunity Employer. This position is covered by a Labor Agreement between the City of Tacoma and Local 483.