Licensing Compliance Officer

Why It's a Great Opportunity

As the Licensing Compliance Officer, you will take on dynamic and impactful work in the field of contract and business licensing compliance, where your work truly makes a difference for businesses and the community.

You will ensure organizations meet Department of Licensing (DOL) and Pierce County standards through thoughtful oversight and auditing.

You will have the opportunity to lead with expertise by providing clear training, technical support, and practical guidance that empowers businesses to succeed. When challenges arise, we will collaborate to recommend corrective actions that are fair and effective. This position is not just about compliance; it is about building trust, fostering transparency, and creating a culture of integrity.

The mission of the Pierce County Auditor’s Office is to provide the tools and resources people need so they can turn around and impact their community. We conduct secure and trustworthy elections, we maintain the integrity and accessibility of public records, and we provide reliable licensing and passport services.

We also provide administrative direction and support for the Pierce County Opioid Abatement Council. We are a team that promotes trust through positivity, change, innovation, and kindness.

• Recording. The Recording Division receives, indexes, and records public documents such as deeds, maps, mortgage materials, easements, powers of attorney, liens, and military discharge papers. We process anywhere from 100,000 to 200,000 public documents each year, depending on market conditions. We collect excise tax payments on the sale of real property.
• Licensing. The Licensing Division provides auto and boat title services such as tab renewals, trip permits, license plate replacement, and more. Want to get married in Pierce County? That’s us. Need a pet license in unincorporated Pierce County? That’s us, too. We manage licensing for certain businesses in unincorporated Pierce County, and we staff a full-time, full-service passport office.

Learn more about the Auditor’s Office here.

We are looking for someone who is accurate, detail-oriented, eager to learn, able to multitask, and has excellent communication skills. Someone who knows when to follow procedures and when to ask questions when things just don’t look right. As someone who loves to research, meets or exceeds timelines, and understands the importance of reliability, you will most certainly be successful. Following procedures are key to their success.

You will work with staff when errors are made and coach for improved performance. Use of independent judgment and effective decision-making in the application of a wide variety of laws, policies and procedures and in effective problem-solving is essential.

In this role, you will play a vital part in ensuring compliance and maintaining the highest standards of accuracy across Pierce County’s vehicle licensing operations. As the third member of a dedicated team, you’ll collaborate closely with colleagues to oversee daily transactions from our office and 10 privately owned businesses, collectively serving residents through over one million vehicle transactions annually. Your responsibilities will include monitoring processes across all locations, conducting audits, and supporting staff to deliver consistent, accurate service in alignment with state and local laws.

This position offers an opportunity to lead with integrity, strengthen community trust, and contribute to operational excellence. Additionally, Pierce County is committed to your growth, providing access to robust online learning and professional development programs to help you thrive and advance in your career.

• Understand, interpret and apply County Code, Revised Code of Washington (RCWs) and Washington Administrative Code (WACs) as applicable to assigned area of responsibility.
• Develop and maintain a DOL Sub Agent Review training program; conduct staff and sub agency training sessions.
• Develop policies and procedures related to the implementation of a Business…