Pre Service IV Auth Specialist

Join a team that shares your calling
At Multi Care, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

Join a team that shares your calling
At Multi Care, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 1.0,

Shift: Day,

Schedule:

Day Position Summary

The Pre-Service IV/Auth Specialist is responsible for completing pre-authorization by patient type and anticipated healthcare service, which includes verifying insurance information (eligibility and benefits), validating referrals and prior authorizations, and submitting and monitoring pre-authorizations while meeting daily productivity and quality standards for the Multi Care Health System. This role acts as a resource regarding front end workflows, authorizations, and insurance plan guidelines;

secures financial resources and ensures financial clearance for healthcare services provided to patients; communicates Advance Beneficiary Notice (ABN) issues to referring providers; works with referring providers to resolve pre-service authorization denials; and serves as a functional expert for peers across Patient Access and clinical areas as it relates to financial clearance. This position requires the ability to interpret medical guidelines, benefits, policies, and procedures to ensure financial clearance and the efficient operation of patient healthcare services.

• Secure pre-authorizations from insurance companies for a broad range of services, including office visits, in‑office procedures and injections, diagnostic and advanced imaging studies, and therapy sessions.
• Respond to clinical inquiries through insurance portals to support timely authorization approvals.
• Review medical records and supporting documentation to ensure complete and accurate submission for ordered services.
• Evaluate and process medical authorization requests efficiently to facilitate uninterrupted patient care.
• Communicate effectively with healthcare providers, insurance carriers, and patients to gather and relay information necessary for authorization decisions.
• Meet established daily productivity standards to maintain operational efficiency and accuracy in authorization workflows.
• Perform essential registration tasks such as loading insurance details, filing orders, and verifying eligibility.
• Maintain a high level of accuracy to reduce the risk of insurance claim denials and ensure financial clearance for patients.
• Serve as a subject matter expert on referrals, authorizations, and insurance plan guidelines within the Multi Care Health System.

• Minimum two (2) years of experience in pre‑authorization, referral coordination, or in insurance billing, admitting, or registration within a healthcare setting
• Customer service experience in healthcare
• Proficiency in medical terminology, validated by examination
• Experience reviewing medical policies and interpreting CPT and HCPCS codes in alignment with payer guidelines
• Completion of a health vocational program (e.g., Medical Assistant, Medical Billing & Insurance) preferred
• One (1) year of post‑secondary business or college coursework preferred
• Certification from the National Association of Healthcare Access Management (NAHAM) preferred

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Competitive tuition assistance, award‑winning residencies, fellowships and career development to invest in you.

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and…