Salesforce Engineering Manager

Position Summary

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger — helping to simplify health care one person, one family and one community at a time.

• Lead, mentor, and manage a team of Salesforce developers and administrators

• Conduct regular one-on-one meetings, provide performance feedback, and support the professional growth of each team member.

• Foster a collaborative, inclusive, and high-trust environment that encourages innovation and technical excellence.

• Oversee project assignments, manage workloads, and ensure the team has the resources and tools needed to succeed.

• Champion best practices in development, code quality, and testing to maintain the long-term health of the Salesforce org.

• Serve as the primary point of contact for business stakeholders, gathering requirements and translating business needs into technical solutions.

• Act as a strategic partner, advising stakeholders on the capabilities and limitations of the Salesforce platform to ensure a clear understanding of project scope and timelines.

• Manage a robust and transparent project intake and prioritization process, balancing stakeholder needs with team capacity, business value and existing engineering capabilities.

• Communicate project status, key decisions, and potential risks to senior leadership and business partners clearly and concisely.

• Leverage an engineering-first mindset to optimise synergies between Salesforce and existing event driven architectures, identifying and championing blended solutions without sacrificing business value.

• Drive the technical strategy and roadmap for the Salesforce platform, ensuring it aligns with overall business objectives.

• Architect and design scalable, robust, and maintainable solutions using a blend of declarative tools and programmatic methods (Apex, LWC, Visualforce).

• Be a champion for AI augmented development and the responsible leveraging of AI capabilities to expedite designs, increase delivery velocity and improve quality.

• Maintain a deep understanding of Salesforce best practices, new features, and a high-level awareness of emerging technologies.

• Ensure the team follows proper change management procedures, including source control, CI/CD pipelines, and deployment processes.

• Act as an escalation point for complex technical challenges, providing guidance and hands-on support when needed.

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Multi-Org Management
• Oversee technical governance and data integrity across multiple Salesforce instances, ensuring consistency and seamless integration where needed.
Required Qualifications

• 5 years experience in Salesforce development

• 2 years experience of leading projects or managing directs

• Proven experience in stakeholder management, project prioritization, and technical roadmap development.

• Strong proficiency in Salesforce platform capabilities, including Apex, Lightning Web Components (LWC), and platform automation (Flow).

• Excellent communication, interpersonal, and problem-solving skills.

Preferred Qualifications
• Applicants who have backgrounds in healthcare and/or Medicare systems will be given preference.
Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Salesforce certifications are a must, with a preference for a combination of Developer, Administrator, or Architect credentials.

Pay Range

The typical pay range for this role is:

$ – $

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

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