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Global Technical Support Leader – Drive CSAT
Job in
Tacoma, Pierce County, Washington, 98417, USA
Listed on 2026-02-16
Listing for:
Tenable
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Technical Support, Cybersecurity
Job Description & How to Apply Below
A cybersecurity company in Tacoma is looking for a Support Engineering Manager to lead and mentor a high-performing support team, aiming to enhance customer satisfaction. The role requires over 3 years of experience in managing technical support teams and the ability to work in a fast-paced environment. The ideal candidate should already be based in the Pacific Time Zone and will be responsible for refining support processes, defining KPIs, and addressing complex technical issues.
Competitive salary range offered between $102,500 and $136,500.
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