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SaaS Technical Support Specialist — Problem Solver
Job in
Tacoma, Pierce County, Washington, 98417, USA
Listed on 2026-06-17
Listing for:
SpryPoint Solutions Inc.
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
SpryPoint Solutions Inc. is looking for a Customer Support Specialist I to be the first point of contact for clients using their applications. The role involves troubleshooting issues, documenting solutions, and working closely with clients and internal teams. Candidates should possess a Bachelor’s degree in Computer Science and have strong problem-solving skills. Experience in SaaS environments is a plus, and the position requires up to 40% travel across North America.
The ideal candidate will thrive in a fast-paced, dynamic workplace while embracing a customer service mindset that fosters continuous engagement.
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