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Help Desk Manager: VIP & Incident Leader
Job in
Tacoma, Pierce County, Washington, 98417, USA
Listed on 2026-06-18
Listing for:
CSA Global LLC
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Support, IT Project Manager
Job Description & How to Apply Below
CSA Global LLC in the Washington DC area is seeking a Help Desk Manager to lead onsite IT operations for 21 Navy Secretariat directorates. This role includes managing service requests, maintaining VIP support, and conducting customer satisfaction surveys.
The ideal candidate must have an active Secret Clearance, with 5 years of relevant IT support experience and ITIL v4 Certification. This position requires strong leadership skills and budget analysis capabilities.
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