Contractor Logistics Support​/Field Service Representative

Field Service Representative (FSR)

The Leidos Defense Sector is seeking a Field Service Representative (FSR) with a SECRET clearance for an assignment to a weapons systems program aboard Joint Base Lewis-McChord (JBLM) WA. The successful candidate will be part of an end-user embedded, multidisciplinary, Contractor Logistics Support (CLS) team with the Indirect Fire Protection Capability (IFPC Inc
2) missile defense system. This position assists the end-user in the on-site, day-to-day operation and maintenance of the IFPC Inc 2 Launcher/Interceptor solution, and other peculiar equipment in accordance with established documentation. This position will assist the end-user in their performance of Field-Level tasks and perform all Sustainment-Below-Depot Level IFPC Inc 2 peculiar tasks. The successful candidate will perform all duties under minimal supervision and cross-train within the team to gain proficiency in working with other elements of the IFPC Inc 2 Launcher/Interceptor solution.

This position is designated as Mission Essential with follow-on phase requirements for worldwide deployments, incorporating deployment training, military exercise participation, and other related training for the area of operations. The successful candidate may support military movement to a potentially hazardous zone, support any and all lead up events, working overtime and nonstandard shifts, as necessary.

• Support the customer in managing and monitoring the maintenance and sustainment program to include, but not limited to: scheduling and conducting services, HW configuration, HW/SW troubleshooting, and HW/SW installation.
• Contribute to Root Cause Analysis and failure troubleshooting that are above the level of the end-user to include, but not limited to: software, hardware, interconnecting cabling, electrical system, and networks.
• Recommend courses of action to the customer, end-user, and peers based on experiential knowledge.
• Create, update, and complete Work Orders with timely professionalism and verify the completeness and accuracy of maintenance reports.
• Demonstrate proficiency in reading and comprehending electrical and mechanical drawings.
• Handle and inspect electrostatic sensitive devices.
• Support ongoing training programs through collaboration with our technical trainers to ensure highly trained and competent service members.
• Understand the customer's expectations and perceptions in order to provide the best support possible; focusing on mission, values, and goals.
• Establish trust and confidence by creating and maintaining open, candid lines of communication with the customer, end-user, and partner companies & agencies.
• Demonstrate discipline, adaptability, attention to detail, sound judgement, initiative, and ability to foster collaboration.

• Must be able to possess and maintain a SECRET clearance
• Must understand basic software networking, ability to configure software/hardware to support various tests.
• Must have the ability to upload and verify various software packages and updates required to support the launcher/interceptor solution.
• Must meet physical deployment standards as set forth in, but not limited to, DoD Instruction 3020.41, Operational Contract Support, and applicable modifications.
• Must possess and maintain a valid U.S. Passport (Blue Book) with no restrictions on travel.
• Demonstrated proficiency with Microsoft Windows Operating Systems and the Microsoft Office Suite.
• Must be able to lift 35 lbs.
• Must possess a valid driver's license.

This position requires the successful candidate to pass medical, dental, and psychological screenings according to criteria established by the customer and be designated "fit for deployment."

• Demonstrated ability to master new technical and training applications within a short time.
• Experience and knowledge of US Army Air and Missile Defense operations.
• Experience and knowledge of US Army Supply and Logistics systems and practices.
• Knowledge of US Army Physical Security standards and practices, and COMSEC & CCI handling and utilization.
• CDL license or USG equivalent preferred.