Benefits Administration Platform SME

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WA, US

7 days ago Requisition

• The client is looking for experienced Benefits Administration Platform SMEs with strong expertise in Plan Configuration and Feed Management to support benefits administration solutions.
• SME should have experience with the Benefitfocus platform, and the Empyrean platform.
• The role involves configuring benefit plans, managing data integrations, troubleshooting system issues, and collaborating with business and technical teams to ensure successful client implementations.

Key Responsibilities

• Configure and maintain benefit plans, eligibility rules, rates, coverage levels, and enrollment settings within the respective platform (Benefitfocus or Empyrean).
• Configure, manage, and support inbound and outbound data feeds, including file validation, data mapping, reconciliation, and issue resolution.
• Support client implementations, system enhancements, testing, and production activities.
• Analyze business requirements and translate them into effective platform configurations.
• Perform system testing, troubleshoot configuration and file feed issues, and coordinate with cross-functional teams to resolve defects.
• Create and maintain configuration documentation, process flows, and support documentation.
• Ensure accurate and timely delivery of benefits administration solutions while adhering to project timelines and quality standards.

Required Skills

• Hands-on experience with either the Benefitfocus or Empyrean benefits administration platform.
• Strong expertise in benefit plan configuration, enrollment processes, eligibility rules, and benefits administration.
• Experience configuring and managing inbound and outbound file feeds, data integrations, file layouts, mapping, and data validation.
• Solid understanding of employee benefit plans, including medical, dental, vision, life, and voluntary benefits.
• Strong analytical, problem-solving, troubleshooting, and communication skills.
• Ability to work collaboratively with business stakeholders, implementation teams, and technical resources in a client-facing environment.

Hands-on experience with either the Benefitfocus or Empyrean benefits administration platform. Strong expertise in benefit plan configuration, enrollment processes, eligibility rules, and benefits administration. Experience configuring and managing inbound and outbound file feeds, data integrations, file layouts, mapping, and data validation. Solid understanding of employee benefit plans, including medical, dental, vision, life, and voluntary benefits. Strong analytical, problem-solving, troubleshooting, and communication skills.

Ability to work collaboratively with business stakeholders, implementation teams, and technical resources in a client-facing environment.