Senior Forward Deployed Engineer

About LILT

AI is changing how the world communicates — and LILT is leading that transformation.

We’re on a mission to make the world’s information accessible to everyone , regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.

At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—
Work together, win together;
Find a way or make one;
Dance in the customer’s shoes;
Quicker than they expect;
Quality is Job 1 —guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.

The Engineering Team at LILT
LILT is a high-performance, large-scale language translation system. We invest in and prioritize workflow (i.e., usability and interface design) and backend AI systems. Since the translation workforce is distributed worldwide, there are interesting cloud engineering problems to solve. We have a strong preference for building our own backend technology, so you’ll be implementing and working with the latest natural language processing (NLP) techniques and ideas.
What You’ll Do
LILT is seeking a world-class devops engineer to build highly reliable software systems. Your job will be to apply your software talents to our infrastructure and operations needs, including bare-metal Linux deployments and commercial deployments in GCP and AWS. Our system requires low latency worldwide, so you’ll continuously improve our multi-region configuration, and help us expand into new regions. You will collaborate with the rest of the engineering team to support new and on-going products.
This position is based out of our Washington D.C. hub and requires a mix of remote and on-site customer engagement.
Key Responsibilities:

• Support technical operations in our development and production systems

• Deliver infrastructure engineering projects to support company initiatives

• Collaborate with our research and development teams to deliver software fast and reliably

• Secure our platform infrastructure and harden our on-premise builds

• Work with engineering teams to set, measure, and reach SLIs and SLOs for SLAs

• Execute on the roadmap in sprints, and adhere to SCRUM best practices

• Introduce and implement new technologies and best practices in Info Sec, Dev Ops and Site Reliability

• Support our self-managed customers on-site

Skills and Experience:
_ The candidate is required to have and maintain an active TS/SCI security clearance with polygraph and to satisfy other security-related requirements. _

• Minimum 3 years experience as Linux System Administrator, Dev Ops Engineer or similar position.

• Solid understanding of Docker and hands-on experience with Kubernetes.

• Strong knowledge of at least one scripting language (e.g. Python, Bash).

• High proficiency with at least one configuration management/infrastructure as code (IaC) tool, preferably Terraform.

• Experience with GCP services such as Compute Engine, shared VPC, and data analytics or equivalents from other vendors.

• Expertise in monitoring/alerting and maintaining high production availability

• Experience with CI/CD tools and concepts, such as Git Hub Actions

• U.S. citizenship is a precondition of employment.

• _ The candidate is required to have and maintain an active TS/SCI security clearance and to satisfy other security-related requirements. _

Benefits

• Compensation:
  Competiti…