M365 Administrator - Unified Communications

M365 Administrator-Unified Communications

Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston offices.

Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, Fargo and Lewiston offices or who are willing to relocate.

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Every day, Cambia's dedicated team of Unified Communications O365 Administrators is living our mission to make health care easier and lives better. As a member of the Unified Communications team, our O365 Administrators configure, maintain, and support Microsoft 365 collaboration platforms — including Exchange Online, Microsoft Teams, and SharePoint Online — while driving automation, ensuring system stability, and delivering excellent customer service — all in service of creating an economically sustainable health care system.

Do you have a passion for solving complex technical challenges and keeping people connected? Do you thrive as part of a collaborative team where your contributions directly impact the employee experience? Then this role may be the perfect fit.

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field, or at least 5 years of related experience in Microsoft 365 administration and unified communications

• Hands-on experience administering Microsoft 365 services, including Exchange Online, Microsoft Teams, and SharePoint Online
• Proficiency developing and maintaining Power Shell scripts to automate administration, reporting, and operational tasks
• Experience with tenant-to-tenant migrations and Microsoft 365 Multi-Tenant Organization (MTO) configurations
• Familiarity with Sharegate and Quest migration tools in Microsoft 365 environments
• Knowledge of messaging-related technologies including Windows Server, Active Directory, and IIS
• Familiarity with Git for version control and Ansible for configuration management and automation preferred
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired
• Strong organizational, time management, analytical, and problem-solving skills
• Excellent interpersonal and communication skills with the ability to provide timely updates to customers, team members, and management
• Can-do attitude with the ability to learn and adapt to new technologies and methodologies

• Administer and support Exchange Online, Microsoft Teams, and SharePoint Online — including mail flow, recipient management, permissions, policies, collaboration settings, and user troubleshooting
• Monitor systems for alerts, review usage and activity reports, and take proactive action to ensure maximum system stability, service health, and availability
• Develop and maintain Power Shell scripts to automate Microsoft 365 administration, reporting, migration, and operational tasks
• Participate in Microsoft 365 tenant-to-tenant migration efforts, supporting preparation, execution, validation, and user support across Exchange Online, One Drive, SharePoint Online, and Teams workloads
• Create and maintain technical, operational, and end-user documentation supporting Microsoft 365 services and related processes
• Monitor the work queue for trouble tickets, perform troubleshooting and problem resolution, and provide timely status updates to ensure customer needs are met
• Script, install, and configure patching and performance tuning in support of after-hours upgrades and maintenance, including system checkout after…