Account Manager - Surety

OVERVIEW

Alera Group is looking for an Account Manager – Surety to join our Northwest Bond Team. We are seeking a detail-oriented, highly organized professional who thrives in a fast-paced, specialized environment and enjoys owning work from start to finish. This role is different from the traditional Account Manager position. Our Surety team operates with full ownership and confidentiality—each Account Manager is responsible for the surety bond lifecycle and servicing.

Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

• Manage the full lifecycle of surety bonds, including new bonds, renewals, changes, and ongoing servicing
• Prepare, review, and submit complete bond applications and supporting documentation, including confidential financial information
• Work directly with surety carriers and underwriters to market bonds, respond to inquiries, and obtain approvals
• Review financial statements and supporting documents to support underwriting and bonding decisions
• Update and maintain accurate records in Erlon, Sagitta, and Image Right; complete training and other duties as assigned
• Track time-sensitive requests and ensure timely, accurate bond issuance
• Strong exposure to underwriting, financial review, and carrier relationships
• Serve as a key point of contact for clients, producers, and internal partners
• Maintain accurate records and documentation in agency management systems
• Ensure compliance with carrier guidelines, internal procedures, and confidentiality standards
• Independently manage and prioritize a personal book of surety business

• Surety bond experience (contract, commercial)
• Experience working directly with underwriters or carriers
• Construction or contractor-focused client experience
• Prior experience in surety, bonds, or commercial insurance (brokerage, carrier, or related environment)
• Strong understanding of account management and client service principles
• High attention to detail with the ability to manage multiple priorities and deadlines
• Comfort working independently in a hands‑on, execution‑focused role
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and insurance or agency management systems

This job requires presence in the office on a hybrid schedule as agreed with the manager.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $32 to $42 per hour.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

Hybrid