Project Manager, Operations Manager, Program ​/ Project Manager

Role Overview

Our client is seeking an experienced Project Manager II to lead moderate, contract-based Door, Frame & Hardware (DFH) projects from award through closeout. This role assumes full ownership and accountability for project success—managing schedules, budgets, documentation, resources, and stakeholder communication to ensure projects are delivered on time, within scope, and to quality and financial expectations.

The Project Manager II serves as a primary point of contact for contractors, vendors, and internal teams, delivering a high level of customer service while aligning execution with organizational goals and best practices.

• Manage all project documentation, including contracts, budgets, specifications, submittals, and change orders
• Develop and maintain detailed project schedules, coordinating material procurement, delivery, and installation
• Review, approve, and coordinate shop drawings and required revisions
• Oversee mechanical locking systems, material phasing, and pre-installation planning
• Attend jobsite and coordination meetings; perform field verification as needed

• Propose, price, and process change orders
• Manage back charges, warranty issues, and project-related discrepancies
• Monitor budgets, minimize losses, and maintain target gross profit margins
• Maintain accurate project files and provide timely billing information to Accounts Receivable

• Communicate regularly with contractors, architects, manufacturers, vendors, and internal stakeholders
• Ensure alignment across Purchasing, Estimating, Scheduling, Shipping/Receiving, and Accounting
• Maintain strong relationships with Owners/End Users, Architects, Manufacturers, and Manufacturer Representatives

• Mentor Assistant Project Managers and delegate tasks appropriately
• Participate in weekly Project Manager meetings
• Continuously develop industry, product, and systems knowledge

• Complete project closeouts including punch lists, O&M manuals, warranties, and final documentation

• Minimum 5 years of project management experience in the Doors, Frames & Hardware industry
• Associate or Bachelor’s degree in Construction Management or related field (preferred, not required)
• DHT credential from the Door & Hardware Institute (preferred, not required)

• Ability to work independently and collaboratively with high accuracy and attention to detail
• Strong understanding of NAV processes
  , with the ability to navigate the system and train others on fundamentals
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite and relevant project management/database software
• Strong organizational, time management, and problem-solving skills
• Professional, adaptable, dependable, and flexible work style
• Proven ability to manage customer relationships, resolve conflicts, and negotiate effectively
• Strong critical thinking and analytical skills
• General math proficiency including arithmetic, algebra, geometry, fractions, and ratios

• Valid driver’s license with insurable driving record
• Ability to travel occasionally for jobsite visits or field verification

• Primarily office-based in a climate-controlled environment
• Frequent computer and phone use
• Regular sitting, standing, and walking
• Occasional lifting or carrying up to 25 lbs
• Occasional jobsite visits, including active construction environments

• $100,000–$120,000 base salary (DOE)
• Bonus eligibility

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Voluntary Benefits
• HSA and FSA options
• 401(k) with employer match up to 4%
• Paid Time Off (PTO) and paid Holidays