Assistant Operations Manager

Position Overview

Sound Screening and Collection Services is seeking an organized, adaptable, and people-focused Assistant Operations Manager to help oversee daily processes and operations. This role is central to maintaining productivity, ensuring service quality, and supporting both employees and clients.

Oversee Sound Screening & Sound Collections’ processes and operations to ensure productivity and quality across all services and products. Communicate regularly with leadership regarding projects, priorities, processes, and operational matters.

• Inspire and motivate employees through supportive coaching and training
• Manage general office operations and administrative functions
• Assist with recruiting, training, and employee engagement initiatives
• Oversee client onboarding, training, and recertification processes
• Support screening staff as a back‑up production assistant when needed
• Coordinate reporting to Trans Union, Equifax, and Experian on behalf of Sound Collections

• Strong “big picture” thinking and problem‑solving ability
• Excellent interpersonal and communication skills
• Ability to manage multiple priorities and shift between projects efficiently
• Strong organizational and operational awareness
• Leadership mindset with a collaborative, team‑oriented approach
• Detail‑oriented with a focus on quality and process improvement

We’re seeking someone who is proactive, adaptable, and comfortable balancing strategic oversight with hands‑on support. The ideal candidate enjoys working with people, improving processes, and helping teams perform at their best.

Monday‑Friday 8 am to 5 pm. Flexibility within those hours for 30‑40 hours per week.

Pay: $24‑28/hr

At Sound Screening and Collection Services, you’ll play a meaningful role in shaping operations, supporting employees, and contributing to a growing, collaborative environment.