Apartment Manager

Job Summary

The Apartment Manager at Marymount Manor, a 40-unit affordable housing community, oversees daily operations, ensuring resident satisfaction and regulatory compliance. This role emphasizes customer service, efficient property management, and fostering a safe, supportive community.

• Oversee all aspects of daily operations for Marymount Manor, including leasing, resident relations, and facilities management.
• Ensure compliance with federal, state, and local housing regulations, including HUD requirements.
• Prepare and manage budgets, controlling expenses and maximizing occupancy.
• Oversee maintenance staff and coordinate with vendors for repairs, renovations, and preventive maintenance.
• Conduct regular inspections of the property, common areas, and units to ensure compliance with safety, cleanliness, and housing standards.
• Review and approve purchase orders, invoices, and other financial documents related to property operations.

• Manage leasing activities, including marketing, tours, and processing applications.
• Ensure all lease agreements comply with RHF policies and affordable housing regulations.
• Maximize occupancy by actively managing leasing efforts, monitoring vacancy rates, and retaining current residents.
• Coordinate move-ins and move-outs, preparing vacant units promptly for new residents.
• Work with prospective residents to confirm eligibility for senior and affordable housing.

• Foster a positive community atmosphere by organizing and supporting resident activities, events, and services.
• Address resident concerns and resolve disputes in a timely, professional manner.
• Serve as liaison between residents and RHF leadership, communicating concerns and feedback.
• Provide exceptional customer service to residents and families.
• Work closely with Resident Service Coordinator to ensure access to necessary social and supportive services.

• Ensure compliance with HUD and other affordable housing program regulations, including income certifications and annual recertifications.
• Maintain accurate records of leasing, financial, and maintenance activities, preparing reports for RHF leadership and regulatory agencies.
• Coordinate and oversee audits, inspections, and reviews by regulatory bodies or funding sources.
• Stay informed of changes in housing regulations and best practices.

• High school diploma or equivalent; experience in property management, business administration, or related field preferred.
• 3+ years of experience in property management, preferably in senior living, affordable housing, or multifamily housing environments.
• Experience with HUD and other affordable housing programs preferred.
• Experience managing budgets, financial reporting, and property operations.

• Strong leadership and organizational skills, able to manage a team and work with diverse groups.
• Excellent written and verbal communication skills.
• Proficient in property management software (e.g., Yardi, Real Page) and Microsoft Office Suite.
• Strong problem‑solving skills, able to manage complex situations and make decisions aligned with policies and resident needs.
• Ability to work independently and prioritize tasks in a fast‑paced environment.

• Ability to work flexible hours, including weekends and evenings, as needed.
• Must pass all pre‑employment screening requirements, including reference verification.

• Work is primarily in an office setting but may involve property tours and inspections.
• Must sit, stand, walk, perform tasks requiring manual dexterity and visual acuity.
• Must lift up to 25 lbs and occasionally perform related tasks.
• Environment is climate‑controlled but may involve exposure to various weather conditions.

Actual base salary considers factors such as geography, experience, and budget. The role is non‑exempt and may be eligible for overtime pay. Anticipated base pay range is $25.00–$28.00 per hour
.

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and voluntary supplemental life insurance