Regence Director of Account Management

Join to apply for the Regence Director of Account Management role at Regence Blue Shield
. Hybrid role within Renton, Seattle and Tacoma, Washington.

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Every day, Cambia’s dedicated team of Account Managers are living our mission to make health care easier and lives better. As a member of the Washington sales team, our Director of Account Management leads the sales force in retaining existing enrollment across a wide geographic area, focusing on renewals that support division profitability goals. This role establishes and maintains strong relationships with groups and brokers in the community to ensure effective account retention – all in service of making our members’ health journeys easier.

As a people leader, you are willing to learn and grow, understanding that leadership is a craft that is continuously honed as you support your team and the lives that depend upon us.

Do you have experience leading sales teams and managing client renewals? Are you passionate about building lasting relationships with groups and brokers while driving profitability? Then this role may be the perfect fit.

• The Director Account Management would have a Bachelor's Degree in Business Administration, 7 years of experience in individual health sales and 3-5 years of experience in a supervisory role or an equivalent combination of education and experience.
• Must be currently licensed, or must become licensed within 60 days of hire, to sell insurance (health, life and/or disability) in the state or states where business is conducted. Clean driving record and valid state license.

• Meet and exceed retention goals for the marketplace while collaborating with internal teams to drive success and increase market share
• Analyze industry and economic data to develop strategic recommendations for VP and senior management presentation
• Demonstrate results-focused leadership with consistent achievement against excellence standards and passion for continuous improvement
• Oversee talent management including recruitment, development, retention, and succession planning across the marketplace
• Provide employee leadership through clear role communication, performance feedback, coaching, recognition, and development opportunities
• Grow and develop high-performing teams through strategic talent acquisition, mentoring, skills development, and creating pathways for career advancement
• Handle complex broker/agent relationships and coordinate with functional personnel on complicated product issues and group situations
• Stay current on market developments and actively participate in industry groups to identify trends, solutions, and enhance company reputation

• Develop and implement comprehensive sales and marketing strategic plans including customer segmentation, sales process design, coverage models, and performance management systems
• Manage complex negotiations with external customers and internal stakeholders while delivering clear presentations and workshops for producers and groups
• Create efficient departmental processes that organize activities to ensure high-quality results through optimal resource utilization
• Communicate strategic direction effectively across all staff levels, ensuring everyone understands their role in achieving objectives
• Anticipate and overcome barriers to success by implementing proactive plans and analyzing cost-benefit scenarios for various business solutions
• Demonstrate excellent communication skills with strong verbal, written, listening, and reasoning abilities for diverse audiences
• Work collaboratively in team environments while handling sensitive and confidential information with supervisors, co-workers, customers, and external stakeholders
• As a member of our strong leadership community, you will provide direction to your team, engage them towards common goals and create a positive experience that helps people flourish.
• You bring unique value to our community of 200 leaders running our company. By actively…