Area Manager, Management

Area Manager

Location:

Tacoma, Olympia

Hours:

Full time, Monday through Friday, with some on-call duties

Reports to:

Regional Operations Manager

Pay Range: $80,00 - 93,000 annually

Position Type:
Exempt, non-union position.

The Area Manager manages multiple properties in various locations throughout Puget Sound, through leadership, staff supervision, and lease up of new properties, maintaining low vacancies; negotiating and enforcing leases; maintaining the asset.

Responsibilities:

• Review, monitor and evaluate monthly financial statements for each community within the portfolio and prepare monthly variance and operating reports
• Supervise, authorize, monitor and administer contract services, repairs, and supplies, as well as approve expenses that exceed on‐site authority at each community within
• Ensure proper contract, insurance, and scope of work that accompanies every capital repair or project on site
• Implement, monitor, and evaluate the status of all projects on site including basic turnovers, capital projects, special projects, and contractor or staff repairs.
• Monitor and achieve acceptable levels of unit turnover, market and renewal rates, occupancy, delinquency, bad debt, expiration's and renewals for each community within the management
• Review regularly relevant rent roll reports, lease renewal reports, expiration management reports, monthly operating summary reports and financial statements to direct focus and priorities for the property
• Assess, maintain and anticipate appropriate marketing tools to maximize qualified traffic at each community within portfolio while minimizing unit turnover and vacancy time
• Monthly audits of tenant files to ensure compliance
• Implement, monitor, and ensure proper, timely, and accurate record keeping (e.g., lease files, vendor files, invoices, replacement schedules, payroll, move‐out dispositions, bank deposits) on each community within management portfolio.
• Monitor and evaluate standards for acceptable outer appeal and cleanliness of all communities within the management
• Implement, monitor and evaluate standards for unit turns, service requests, grounds and other maintenance‐related responsibilities at each community within the management
• Recognize and offer appropriate alternatives for deferred maintenance, capital needs, and life/safety issues at each community within the portfolio.
• Implement and evaluate proper staffing needs for each community within management portfolio to maximize net income and resident retention
• Ensure the maximum level of service and commitment to resident retention at each community within the portfolio
• Oversight of multiple properties. Responsible for the timely lease-up of new properties in Seattle.
• Conduct weekly site visits, which include inspecting units, the property's common areas, maintenance storerooms, exterior, and interior.
• Complete annual reports to multiple funders on time and accurately. Accompany funders on-site for annual inspections. Respond to funders regarding deficiency issues noted at the property.
• Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues).
• Foster a clean and safe environment.
• Engage with assigned training and comply with training deadlines.
• Utilize Personal Protective Equipment (PPE) and follow PPE protocols.
• Other duties as assigned.

Minimum Qualifications:

• Associate Degree in Property Management, degree in any other field directly related to property management or equivalent experience
• Minimum of five years of experience at a senior management level in residential property management, facilities management, or housing programs and services.
• Strong management, team-building, and interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to work with people of diverse economic, social, and ethnic backgrounds.
• Commitment to learning about and embracing the Housing First model.
• Commitment to and interest in housing very low-income and homeless people and working with housing and human services.
• Demonstrated ability to develop and implement…