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Branch Services Leader Ops & Customer Experience

Job in Tacoma, Pierce County, Washington, 98417, USA
Listing for: Mechanics Bank
Full Time position
Listed on 2026-09-06
Job specializations:
  • Management
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 80000 - 140000 USD Yearly USD 80000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Branch Services Leader: People, Ops & Customer Experience

Mechanics Bank is seeking a Branch Services Manager in Tacoma, WA to lead daily operations at the Retail Branch. You will oversee cash handling, security, compliance, staffing, and customer service to drive branch goals.

You will hire, train, and coach teams, conduct performance reviews, and develop staff to deliver exceptional service while ensuring adherence to bank policies and risk controls. This on-site role emphasizes hands-on leadership and community banking excellence.

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