QA Manager

Summary

The Quality Assurance Manager position is responsible for providing support to the GBX facility to ensure that products and workmanship meet Greenbrier, customer, and applicable regulatory requirements. The role involves actively leading QA initiatives, including conducting training, assisting in internal and external audits, collaborating with cross‑functional teams to standardize quality processes, and assisting in the development, tracking and implementation of corrective actions.

• Leads improvement initiatives and quality team communications.
• Ensures implementation, oversight, and management of the quality assurance program on a site‑level basis.
• Leads customer visits and audits.
• Manages internal/external AAR audits.
• Evaluates quality workload demands to determine adequate resource allocation to support facility quality assurance.
• Ensures process nonconformances are reported, entered into the nonconformance application, and analyzed.
• Leads and participates in continuous improvement opportunities resulting from RCA data analysis.
• Supervises and coordinates activities for inspections.
• Ensures adherence to Greenbrier safety policies and procedures.
• Contributes to overall performance from the standpoints of safety, quality, profitability.
• Manages in‑process inspection and final inspection audits to ensure compliance with the quality program.
• Facilitates root cause and corrective action processes with the cross‑functional operations team.
• Ensures all required customer, AAR regulatory and Greenbrier standards, specifications and instructions are maintained.
• Evaluates and coordinates with the plant manager and functional leaders the operational and quality training needs.

Minimum Qualifications:

• Ability to help others learn and develop.
• Ability to maintain appropriate levels of confidentiality and sensitive information.
• Ability to organize and prioritize projects and information with accuracy, under tight time frames, to meet organizational needs.
• Ability to communicate and collaborate professionally, both verbally and in writing, at all levels.

Preferred Qualifications:

• Degree in mechanical or industrial engineering or equivalent, or five years experience in quality assurance, including two years in a quality manager role.
• Proficiency in MS Word, Excel, PowerPoint, Outlook, Smart Sheet.
• Working knowledge of Federal Railroad Administration (FRA) and The Association of American Railroads (AAR) regulations.

With the exception of clerical, administrative and some management positions, the physical environment requires the employee to work in hot and cold environments, in and out of the weather, work safely around heavy equipment and railroad tracks. Employees are required to use personal protective equipment such as steel‑toe boots, hard hat, hearing protection, safety glasses, welding and grinding shields, etc., or as environmental conditions dictate.

Not applicable: activity is not applicable to this occupation.

Occasionally: occupation requires this activity up to 33% of the time (0‑2.5+ hours/day).

Frequently: occupation requires this activity from 33%‑66% of the time (2.5‑5.5+ hours/day).

Constantly: occupation requires this activity more than 66% of the time (5.5+ hours/day).

• Sit:
  Frequently
• Stand:
  Frequently
• Walk:
  Frequently
• Bend:
  Occasionally
• Kneel/Squat:
  Occasionally
• Crawl:
  Occasionally
• Climb:
  Occasionally
• Reach Forward:
  Occasionally
• Reach Upward:
  Occasionally
• Handling/Fingering:
  Occasionally

• 5‑10 lbs:
  Occasionally
• 10‑25 lbs:
  Occasionally
• 25‑50 lbs:
  Occasionally
• 50‑75 lbs:
  Not applicable
• 75+ lbs:
  Not applicable

• Up to 10 lbs:
  Occasionally
• 10‑25 lbs:
  Occasionally
• 25‑50 lbs:
  Occasionally
• 50‑75 lbs:
  Not applicable
• 75+ lbs:
  Not applicable

Know Your Rights.

Greenbrier makes reasonable accommodations in the application and hiring process for individuals with known disabilities, unless providing accommodation would result in an undue hardship. Any applicant believing that he or she may need reasonable accommodation for any part of the application and hiring process should contact Greenbrier Human Resources.