CI Coordinator
Listed on 2026-07-23
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Quality Assurance - QA/QC
Production QC/QA
Position Summary
Milgard Windows and Doors, part of MITER Brands, is seeking a motivated and detail-oriented Continuous Improvement (CI) Coordinator to support our facility's operational excellence initiatives. This role is responsible for coordinating process improvement activities that drive safety, quality, delivery, productivity, and cost performance throughout the operation. Working closely with plant leadership and cross‑functional teams, the CI Coordinator will identify improvement opportunities, facilitate Lean manufacturing activities, track project progress, analyze operational data, and support a culture of continuous improvement.
Essential Duties and Responsibilities- Support facility continuous improvement initiatives focused on improving safety, quality, productivity, efficiency, and operational performance.
- Identify, document, and evaluate process improvement opportunities through direct observation, employee feedback, and data analysis.
- Coordinate continuous improvement projects that align with operational goals and business objectives.
- Facilitate and support Kaizen events, process improvement workshops, and structured problem‑solving activities.
- Assist with process mapping, time studies, waste identification, root cause analysis, and improvement implementation.
- Utilize continuous improvement tools including A3 Problem Solving, 5 Why Analysis, and RHEO Smart Video technology to support process enhancements.
- Track improvement opportunities, project timelines, action items, and results to ensure sustainability and accountability.
- Coordinate project schedules, meetings, communications, and follow‑up activities.
- Maintain project documentation, performance metrics, and continuous improvement records.
- Monitor project milestones and communicate progress updates to facility leadership and stakeholders.
- Assist teams in identifying and removing barriers to successful implementation.
- Escalate issues as needed to maintain project momentum and achieve desired outcomes.
- Collect, organize, and analyze data to measure project effectiveness and operational impact.
- Support the delivery of lean manufacturing and continuous improvement training programs.
- Encourage employee participation in improvement initiatives, suggestion programs, and problem‑solving activities.
- Partner with leaders to recognize and celebrate successful improvement efforts.
- Support plant safety programs and maintain compliance with all company policies and procedures.
- Assist with audits, assessments, and operational reviews as required.
- Assist with special projects and other duties as assigned.
- Associate degree required.
- Bachelor’s degree in business, manufacturing, operations management, engineering, or a related field preferred.
- 2–4 years of experience in manufacturing, operations, continuous improvement, project coordination, or a related analytical role.
- Experience supporting cross‑functional projects and tracking performance metrics preferred.
- Exposure to lean manufacturing, Six Sigma, or other process improvement methodologies preferred.
- Lean Six Sigma Yellow Belt or Green Belt certification is a plus.
- Working knowledge of lean manufacturing and continuous improvement principles.
- Strong organizational, planning, and project coordination skills.
- Ability to gather, interpret, and analyze operational data.
- Excellent communication and interpersonal skills with the ability to work effectively across all levels of the organization.
- Strong attention to detail and commitment to follow‑through.
- Ability to manage multiple priorities in a fast‑paced manufacturing environment.
- Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Outlook.
- Experience with manufacturing systems, ERP platforms, reporting tools, or data visualization software is a plus.
MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.
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