Operations Professional, Showroom Execution

Operations Professional, Showroom Execution TeamCULTURE SNAPSHOT:

Broad River Retail is a privately held organization where we believe that purpose begins with identity. Our employees are known as Memory Makers because every person in our company has the power to create meaningful, lasting moments not only for our Guests, but for fellow Memory Makers, our partners, families, and the communities we serve. Together we live out our purpose:
Furnishing Life’s Best Memories.

Our team is guided by five core values: integrity, personal excellence, customer satisfaction, collaboration, and innovation. These values shape how we work, how we lead, and how we serve our Guests every day.

Our vision is to be the premier Ashley Store operator, and our mission is to be an excellent home furnishings retailer. Because of the dedication of our Memory Makers, Broad River Retail has grown to become the largest and fastest growing Ashley licensee in the U.S., was named National Home Furnishings Retailers of the Year in 2024, and has earned a place on our industry’s Best Places to Work list three years in a row.

AT A GLANCE:

Broad River Retail is seeking a dynamic and hands-on Showroom Execution Team, Professional, to join our Operations Team. This role is essential to bridging daily logistics and operational excellence between our Distribution Center (DC) and retail locations. As an Operations Professional, you will lead a small team in executing critical tasks including inventory transfers, furniture receiving, loading/unloading, prep, assembly, and showroom floor moves—all while operating a company vehicle and working in both warehouse and retail environments.

This position is ideal for someone who thrives in a fast-paced, physical, team-oriented setting and enjoys a blend of leadership and hands-on work.

DAY IN THE LIFE AS A MEMORY MAKER:

Utilize operational software efficiently while maintaining strong interdepartmental communication and customer service.

Load and unload trucks at warehouse and retail locations using appropriate equipment, ensuring no damage to products.

Lead department start up meeting daily at DC Location Exhibit personal excellence by accepting cross-training opportunities

Maintain personal and facility safety by following all material handling and safety guidelines

Follow company Attendance Policies Track attendance and maintain Paycom edits, time off requests and approvals

Verify items on transfers

Tag merchandise accurately with pricing in accordance with Tag Standards Update PAI according to documented process

Maintain IQ Productivity Spreadsheet Manage inbound discrepancies, receiving documentation, and showroom moves; support and product preparation and movement as needed.

All other duties as assignedOUR COMMITMENT TO YOU:

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, other legally protected characteristics, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.#BRROperationsWHAT

YOU’LL NEED TO SUCCEED:

Team leadership experience preferred

Physical and clerical labor mindset

Customer Service Mindset Oral communication and listening skills

Ability to work well with a team Adaptability for changes in the work environment

Microsoft Excel, Teams, and Outlook experience

Strong written and verbal communication skills

Clean driving record with a valid drivers' license due to the essential requirements of this job functionWORKPLACE ENVIRONMENT:

While performing the duties of this job the employee is:

Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring

Must be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 pounds

Working in a non-climate-controlled warehouse setting, with some outdoor exposure during the workday

Subject to applicable law, reasonable accommodations may be made to empower the undertaking of essential duties of the position for those with: (i) a physical or mental disability; (ii) sincerely held religious beliefs and practices; (iii) needs as a victim of domestic violence, sex offenses, hate crime, or stalking; (iv) needs related to pregnancy, childbirth or related medical conditions; and/or (v) any other reason required by applicable law
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