Apartment Leasing Consultant - Tacoma, WA

Apartment Leasing Consultant - $22-24/hour + Commissions job at Summerfield Management, LLC. Tacoma, WA.

Position

Description:

Job Title:

Leasing Specialist

About us:

Summerfield Property Management (SPM) is a growing property management firm dedicated to exceptional living experiences. We manage a diverse portfolio of residential properties, ensuring they are well-maintained and safe for all residents. As we expand, we are seeking talented individuals to join our team and help maintain the highest standards of quality and service.

• Conduct all business in accordance with Summerfields policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate reports.
• File own guest cards and maintain according to established procedures.
• Inspect models and available market-ready units, communicate related service needs to Community Manager.
• Demonstrate community and apartment/model and apply product knowledge to clients' needs by communicating the features and benefits; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals (e.g., credit check, rental history, etc.) and submit processed applications to the Community Director for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.
• Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Represent the company in a professional manner at all times.

• 2 years in customer service preferred.
• Weekend availability is required.
• Bi-Lingual preferred but not required.
• Must have basic computer knowledge.
• Microsoft Office Suite, Yardi, Avid Xchange, Net Vendor, Rent Cafe preferred.
• Demonstrate strong oral and written communication skills as well as a willingness to contribute to the team.
• Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
• Pre-employment drug test and background check required.
• Must have valid driver's license and automobile insurance.

We offer a competitive salary and the following benefits package:

• Health Insurance
• Vision Insurance
• Dental Insurance
• Paid Time Off
• Health Savings Account
• Basic Life/Volunteer Life
• Long Term/Short Term Disability
• Promotion Opportunities

Join our team and be a key player in maintaining the high standards of living in our properties and providing excellent service to each one of our residents!

SPM is an equal opportunity employer. We encourage candidates from all backgrounds to apply today!

$22.00 - $24.00 Hourly