National Sales Manager, US Retail

National Sales Manager, US Retail (Boston, MA; Detroit, MI; ...)

As a “caretaker” for our brand’s legacy, the National Sales Manager will increase the size and profitability of the US Retail Division, with a focus on the Hardware, Industrial and Mass Markets. This role is responsible for strategic planning, communicating goals and objectives, and ensuring that operational plans are effectively and successfully implemented. This role will elevate the brand through new categories, partnerships, and business development.

• Sales Strategy and Execution
  • Develop and implement a growth oriented sales plan for the assigned markets/customers that deliver the company goals
  • Analyze sales metrics and forecasts to formulate sales strategies and tactics that support team success
  • Ensure that sales and marketing plans, goals and policies are consistent with customers’ current and future needs
  • Prepare periodic sales reports for Leadership of sales volume, potential sales and proposed customer base expansion
  • Track revenue goals and gross margins, implement budgets and complete reporting requirements
  • Monitor and evaluate the activities and products of the competition
  • Keep Leadership well informed of channel operations and opportunities for acquiring new business
  • Proven ability to negotiate sales and margin growth with strong business acumen
  • Monitor POS for accounts that provide sales information and adjust strategies based on trends
• Team Leadership and Development
  • Partner with team members to call on key accounts to meet and exceed goals for strategic sales and new accounts
  • Oversee and train staff on negotiations that provide value to the customer and profitability to the company
  • Direct staffing, training and performance evaluations to develop and control sales program
  • Resolve team grievances and maintain a high level of harmony and camaraderie among reps
• Client Relationship Management
  • Deliver sales presentations to key accounts in coordination with sales representatives
  • Tactfully and persuasively overcome customer’s technical and business objections to develop sales
  • Attend trade shows with the goal to expand on relationships in existing accounts and to acquire new contacts
  • Develop and maintain relationships with purchasing contacts and customer’s other key management personnel
  • Coordinate and work with the local reps for onsite customer service and training of strategic accounts
  • As a final stop for escalated issue – work with team to investigate and resolve problems to the customer’s satisfaction
• Cross Functional Collaboration and Market Insights
  • Assume responsibility for the planning and development of effective marketing strategies and policies
  • Develop presentation materials and customer business analysis utilizing Excel and Power Point
  • Work collaboratively with Operations team on an on-going basis and during the monthly demand planning to provide SKU level projections and forecast revisions where necessary
• Other duties assigned as needed

• Bachelor's degree or equivalent combination of education and experience
• Ten years of related experience as a top performing outside sales prospector to (hardware, industrial, and various mass markets) retailers, and distributors.
• Three years of experience successfully leading manufacturer representatives in hardware, industrial, and mass markets.
• Deep analytical experience in sales reporting, diagnosing issues and developing fact-based action plans.
• Proven ability in acquiring and growing strategic accounts.
• Documented proficiency using MS Office, contact management databases and order management systems.
• Reliable transportation and a current and valid driver’s license and must be able to travel 40% of the time.

• Language
  
  Skills:
  
  Proven experience reading, writing and interpreting documents such as sales agreements, commercial invoice instructions, shipping guides, trade regulations and commercial contracts. Documented experience speaking effectively before groups of customers, employees or leadership.
• Mathematical
  
  Skills:
  
  Documented ability to add, subtract, multiply, and divide using whole numbers, common fractions…