Sales Manager

We are looking for an experienced Group Sales Manager to lead sales initiatives for our Hotel Murano in Tacoma.

Through proactive and reactive sales efforts, the Group Sales Manager is responsible for meeting and exceeding sales goals primarily in the Group market across all market segments.

• Work with Director of Sales to determine annual sales call and revenue goals, develop and implement a strategic sales plan to support goals.
• Establish individual sales plans and goals for assigned market segments.
• Solve and secure new business in assigned market segments to drive group revenue to the hotel.
• Make outside sales, prospecting and telephone sales calls to venues and organizations and be established in all potential Group market segments.
• Develop the existing customer base and acquire new accounts to expand our account base for all three hotels.
• Assist with the development, implementation and management of group promotions in conjunction with the overall sales and marketing plan.
• Develop expertise in assigned Group markets (Corporate, Citywide convention blocks, Wedding/SMERF, etc.) and become a leader in the community.
• Work with the property Sales Team and area Provenance Sales Team to develop and maintain knowledge of market trends, competition and customers.
• Collaborate with teams for customer acquisition and retention.
• Participate in sales presentations, property tours, customer meetings and business review meetings with team.
• Participate in trade shows, conventions and promotional events within the hotel, the industry and customer organizations.
• Understand the competitive landscape and how to maintain a leadership position given market and economic changes.
• Adjust sales plan and strategies accordingly.
• Conduct regular client visits and participate in industry events with other sales managers and DOS.
• Develop and maintain best practices, policies and service initiatives to achieve optimal sales service and client retention.
• Supervise and develop proposals and contracts to meet client needs and financial goals.
• Conduct site inspections for clients as necessary to secure business.
• Attend pre‑con and post‑con meetings as needed.
• Maintain daily communication and/or weekly reporting with management regarding potential new business, lost business, sales activities, customer and operational issues.
• Maintain accurate and timely account activities and relevant contact information in the properties Sales/Catering system per established standards.
• Perform other duties, projects and reports as assigned by the Director of Sales and Corporate Office as deemed necessary for the growth of the business.

$38.00 - $40.00 per hour.

• Medical, Dental, Vision, Disability & Life Insurance (Full‑Time)
• 401(k) Plan with company match
• Paid Time Off: 14 days for first 3 years; 7 paid holidays and 2 floating holidays
• Employee Room Rate Discounts

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.