Service Representative - Tacoma, WA

City:
Tacoma, WA

State: WA

Country/Region: US

Pacific Supply, a division of Pioneer Builders Supply, has been distributing building products throughout the Western United States since 1953. We are looking for entry-level candidates for our Service Representative position. Previous experience in the building industry is preferred but not required.

• Assist customers with order‑related transactions and inquiries, under the direction of the Branch Manager.
• Build and maintain strong relationships with contractors, builders, and key accounts.
• Represent a wide range of in-demand building products and value-added services.
• Provide top‑tier customer service and follow through on orders and account needs.
• Partner with branch operations to ensure customer satisfaction and smooth fulfillment.
• Enter orders accurately into the computer system and operate the cash register to finalize transactions.
• Have a minimum of 6 months experience in a customer service position.
• Exhibit excellent telephone etiquette.
• Exhibit excellent customer service skills.
• Exhibit excellent verbal and written communication skills.
• Ability to manage time, pipeline, and follow‑ups independently.
• Hold a valid driver’s license and maintain a clean driving record.

• Medical, dental, and vision insurance.
• 401(k) with company match and profit sharing.
• Flexible spending accounts.
• Paid vacation and sick time.
• Employee wellness programs.
• Once promoted to Outside Sales Rep – competitive base salary plus uncapped commission.

At Pioneer Builders Supply, we believe in building more than just structures—we build careers. If you’re ready to join a dynamic team and contribute to a legacy of excellence, we want to hear from you!

We are an equal opportunity employer and promote a drug‑free workplace.

$19.82 - $23.00 hourly.