Cybersecurity Awareness & Compliance Training Manager

Tacoma Power seeks a highly organized, analytical, and collaborative individual with attention to detail to join the Utilities Technology Services department as the Cybersecurity Awareness & Compliance Training Manager, under the job classification of Power Audit & Compliance Analyst, Senior.

This position is required to ensure Tacoma Power’s compliance with federal regulatory NERC CIP Reliability Standards, which are cybersecurity standards that apply to physical spaces, electronic systems, and information that have identified as protected. This position is responsible for the complex review, analysis and preliminary auditing of NERC reliability compliance documentation and evidence to ensure proof of compliance is met according to NERC Standards and Requirements for Critical Infrastructure Protection (CIP).

This position is responsible for developing and administering CIP training, implementing internal policies, procedures, guidelines, and work processes associated with NERC Reliability and Compliance.

The person in the position will manage Tacoma Public Utilities (TPU) Cybersecurity Awareness Program by leading efforts to educate and empower employees to recognize and prevent cyber threats and build a strong security culture across the organization.

Additionally, the person in this position should be a strong writer and communicator that can work independently and is detail oriented with adaptability to manage competing priorities and projects. This individual should enjoy public speaking and the challenges of a highly technical, dynamic and fast-paced work environment.

• Complex review, analysis, auditing, evidence gathering, risk mitigation, internal control, documentation and reporting for NERC Reliability and Compliance.
• Instructional Design, creates effective learning experiences by designing, developing, and organizing educational content and training programs that help people acquire knowledge and skills efficiently.
• Track, report and compare training completions and permissions. Report CIP access revocations. Administer Privileged Administrator training.
• Conduct cybersecurity awareness reinforcement by publishing monthly articles.
• Manage TPU’s Cybersecurity Awareness website.
• Conduct phishing campaigns using strategy and analysis.
• Administer mandatory cybersecurity awareness training to TPU workforce.

Minimum Education

Bachelor's degree in business administration, records & information management or directly related field.

Minimum Experience

4 years experience in an electric utility that includes experience with NERC standards and/or audits or cybersecurity.

Licensing, Certifications and Other Requirements

Background check required to meet cybersecurity requirements.

Equivalency

1 year of experience = 1 year of education

Desired Knowledge & Skills

• Experience working in Learning Management Systems
• Experience developing training content for online and classroom delivery
• 2 or more years experience in electric utility, cybersecurity, and/or records management systems
• Experience in NERC Reliability Standards or with state and federal records requirements
• Detail oriented with strong organizational skills for time management, and manage multi-tasking
• Strong background in advanced computer skills; database management, troubleshooting and developing solutions or work-around, Microsoft Office, SharePoint, and any ECMS or EDRMS
• Experience in conducting content audits on ECMS and other document repositories
• Effective presentation, written and verbal communication skills for interfacing and communicating with all levels of the organization
• Self-motivated, tasks oriented, problem solves that produces high quality work
• Experience in content management and strategy, editorial and plain language writing (writing for the web) as well as process writing
• Experience in meeting stringent timelines with multiple assignments from different groups or individuals

Pay Details

Hourly Rate: $54.60 - $76.88

Annual Salary: $ - $

City of Tacoma Benefits:
Employee Benefits | City of Tacoma

*** Studies have shown that people of color and women are less likely to apply for jobs unless they meet all listed qualifications. We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. If you have transferable skills and experience, please tell us about them. ***

This recruitment is being managed by Kye Merritt. If you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with them on Linked In.

City of Tacoma Commitment to Diversity and Inclusion: At the City of Tacoma, we re on a mission to make our workforce as diverse and inclusive as the community we serve. We re committed to eliminating racial and other disparities, and we actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and…