Campus Security Officer

Position Summary

The Campus Security Officer is responsible for helping to ensure a safe and secure environment for visitors and employees and Goodwill’s Main Campus in Tacoma.

$20.00 - $22.50 per hour

• Greet and screen students/participants and visitors upon entry to the building
• Effectively communicate directions and expectations of visitor conduct
• Address emergencies and follow appropriate course of action
• Incorporate an anti‑racist, equity, diversity, and inclusion lens to work practice
• Respond to calls for assistance
• Respond to telephone inquiries
• Maintain routine records
• Perform other duties of comparable level/type as assigned
• Learn, interpret and enforce rules
• Observe and detect suspicious situations and behavior
• Take appropriate medical action including applying First Aid/CPR

This position is the first point of contact for people entering the building, and it is vital to be able to assist a very diverse population in a professional, courteous manner.

Respond to reports of criminal activity and other goings around the building; conduct a thorough investigation and be able to write a report and distribute it throughout the building if necessary.

Be able to assist medical aide and/or police in case of emergencies on campus.

Tacoma, Washington, United States

Qualifications/Basic Job Requirements

• High School diploma or GED required
• Must be at least 21 years old
• 2‑year degree in police science preferred
• 2+ years experience in police or campus security required; a combination of education and experience dealing with the public will suffice
• Proven de‑escalation skills strongly preferred
• Exceptional analytical, judgment, decision‑making and communications skills
• Must be able to work independently of supervision

• Medical, Vision, and Dental (M/V/D) insurance coverage for employees
• Employee premium partially paid by Goodwill
• Dependent coverage available
• Accident & Life insurance options
• 401(k) Retirement Plan
• Vacation (1-4 years: 80 hours annually)
• 10 paid Holidays annually
• 8 days prorated sick leave annually
• Access to childcare benefits through Upwards
• Parental leave covered by sick/vacation hours
• All employees receive merchandise discounts
• Career growth opportunities with promotion from within

None required for this position.

Must be able to communicate effectively with employees, visitors and emergency personnel. Able to write reports using simple English but with sufficient detail to document events in an understandable way.

Not required for this position.

Knowledge and experience using common office suite applications with specific emphasis on word processing, spreadsheets, and email applications. Practical experience with photo and video editing applications preferred. Software‑based DVR/CCTV systems experience preferred.

Comprehensive understanding of all aspects of a Campus Security Officer.

First Aid/CPR certification required within the first 6 weeks of employment.

Self‑motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can‑do approach; and ability to build effective working relationships.

Must be able to walk or move around property on foot to conduct security checks; sit, stand and walk for prolonged periods of time on hard and/or uneven surfaces.

The noise level in the work environment is usually moderate.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation.

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.