Service Technician - Repair Service

Service Technician – Full Time

Southern Carlson is a leading distributor of construction and packaging tools. We are hiring a Service Technician who enjoys hands‑on work, troubleshooting equipment, and helping customers keep their tools running efficiently. If you have strong mechanical aptitude and enjoy solving problems while delivering excellent service, this role is for you.

• Troubleshoot and repair pneumatic and electric power tools, including nail guns and staple guns.
• Provide customers with guidance on proper tool operation and maintenance.
• Process and fulfill customer orders accurately and efficiently.
• Complete documentation such as work orders, parts orders, and service records.
• Partner with the sales team to resolve customer issues and ensure satisfaction.
• Deliver professional, friendly customer service during all service interactions.

• Experience repairing small engines, construction tools, or pneumatic/electric power tools preferred.
• Previous experience in the construction or industrial supply industry is a plus.
• Strong mechanical aptitude and problem‑solving ability.
• Customer‑focused mindset with strong communication skills.
• Organized and detail‑oriented with the ability to manage multiple tasks.
• Basic computer proficiency.
• Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally.
• High school diploma or equivalent required.

• Consistent Monday‑Friday daytime schedule.
• Positive team‑first culture based on respect and trust.
• Career growth opportunities for training and advancement.
• 401(k) enrollment options.
• Paid time off.

All offers are contingent upon a successful background check and drug screening.

Southern Carlson is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or national origin.