Installation Technician

Company Overview

ADT has been in the business of helping save lives since 1874 and is the #1 smart home security provider in the U.S., protecting families and businesses across North America.

The Residential Installation Technician evaluates customer needs, designs, installs, and educates customers on their system.

• Work with the customer to determine the optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customer's system and provide recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it in better condition than when started.
• Support other duties to help drive our vision, fulfill our mission and abide by our organization’s values.
• Work in a dynamic, collaborative environment, working closely with customers and coworkers.
• Provide solutions by visiting customers at their homes or businesses.

• Installation experience preferred.
• Customer-focused and customer-driven mindset.
• Technical aptitude.
• Strong verbal communication.
• Thrive in the face of uncertainty.
• Valid driver's license.
• High school diploma or equivalent.
• Electronic Trade School training is a plus.

• Competitive hourly pay with bonuses and commission opportunities.
• Company vehicle provided.
• Full benefits starting the first of the month after 31 days of employment.
• Casual yet energetic and engaging work environment.
• Medical, Dental, Vision, 401(k) with employer matching.
• Paid vacation time.
• Tuition reimbursement, employee referral bonuses.
• Cultural coaching, development and career growth opportunities.

ADT is an Equal Employment Opportunity Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills.

Los Angeles Applicants:
Qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Philadelphia Applicants:
Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.