HVAC Maintenance Technician

Job Details:

Job Location:

Harts Tacoma Shop - TACOMA, WA 98409, Position Type:
Full Time, Salary Range: $25.00 - $25.00 Hourly, HVAC Maintenance Expert

Location:

Tacoma, WA

Pay Structure:
Full-Time | $25 an hour + Commission

Schedule:

Full-Time | Mon–Fri (Shifts between 6:30 AM – 6:00 PM or until complete)

At Harts, we are dedicated to delivering top-quality plumbing, sewer, electrical, and HVAC services with an unwavering commitment to excellence and customer satisfaction. Our success stems from our talented team who live our core values every day:
Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect.

We are looking for an HVAC Maintenance Expert who is passionate about maximizing system efficiency and longevity while delivering an exceptional homeowner experience. In this role, you’ll perform thorough inspections, preventative maintenance, cleanings, and system enhancements using our proven Harts Service Process.

• Preventative Maintenance:
  Perform routine maintenance on residential HVAC systems—including cleaning, lubricating, and adjusting components to ensure peak performance and longevity.
• System Inspections:
  Conduct comprehensive whole-home HVAC evaluations to spot potential issues early and recommend proactive solutions.
• Customer Communication:
  Clearly explain system conditions to homeowners and present multi-option proposals for necessary cleanings, maintenance agreements, or enhancements.
• Performance & Sales:
  Meet and exceed key performance indicators (KPIs), including customer satisfaction ratings, maintenance completion targets, and service agreement options.
• Tech & Communication:
  Utilize mobile devices, iPads, and industry software for scheduling, job tracking, and seamless communication with dispatch and customer service teams.
• Vehicle & Safety Maintenance:
  Keep assigned company service vehicle clean, safe, well-stocked, and regularly inspected

• Starting pay at $25 and hour, plus commission
• Comprehensive Benefits:
  Medical, dental, and vision insurance
• Retirement: 401(k) with 4% company match
• Generous Paid Time Off: 2 weeks vacation + 1 week sick leave + 6 paid holidays
• Perks & Tools:
  Company vehicle, paid life insurance, employee discounts, and Costco membership
• Growth & Support:
  Career advancement opportunities, professional development assistance, and a winning team culture

Harts – We Care More

• Experience:
  
  1+ years of experience in residential HVAC maintenance.
• Driving Record:
  Valid Driver’s License with a clean driving record.
• Technical Knowledge:
  Strong understanding of residential HVAC systems, preventative care, and maintenance procedures.
• Skills:
  
  Strong customer service, verbal/written communication, and time management skills with proficiency using mobile technology/iPads.