Wrap - Juvenile Healing to Wellness Intake​/Resource Case Manager

Wrap Around - Juvenile Healing to Wellness Intake/Resource Case Manager

Location:

Tacoma, WA, USA

Posted Wednesday, June 10, 2026 at 10:00 AM

The Puyallup Tribe of Indians is committed to protecting and exercising the inherent inalienable sovereign rights of the Tribe and Individuals in the interest of the Medicine Creek Treat Territories, as stewards to ensure preservation of our cultural and environmental integrity for common good and prosperity for all.

The mission of Puyallup Tribe’s Wrap Around Department is to strengthen families and communities by empowering youth to resolve conflicts and overcome obstacles in order to become successful students and contributing adults. Juvenile Healing Wellness Program (JHW) is a restorative justice strategy funded by OJJDP (Office of Juvenile Justice Delinquency and Prevention) intended to redirect youth into pathways of Puyallup culture and history while supporting youth in “pro‑social” productive settings.

Puyallup Tribe’s “Youth Services Division” operates a variety of innovative programs proven to increase student performance, reduce school dropout rates, gang involvement, youth violence and crime and ultimately help preserve families. Networking between strategies is essential for Puyallup Tribal youth to be successful and productive members of the tribe and community. The Case Manager role will be to appropriately manage assigned youth to obtain required support and assistance that are referred to the JHWC.

Continued case support and monitoring of youth would also be a requirement in this position.

• Under the direction and supervision of the Wrap Around Director, the Case Manager will be responsible for managing the program referrals and helping manage intake coordination.
• Providing resource navigation and linkages to referred youth and their families.
• Assisting in program referral/enrollment for clients.
• Consistent and regular contact with families and providers to monitor progress.
• Providing comprehensive strengths‑based intake to referred youth who are either involved or at risk of being involved in the juvenile justice system.
• Triaging referred youth to the appropriate internal Puyallup Tribal program(s).

• Refer participants to service providers for social and developmental services such as victim/offender and family mediation, mental health treatment and/or counseling, education rights assistance, academic assistance, housing assistance, life skills, mentorship, cultural/ceremonial, educational, and vocational/job training.
• Maintain accurate case files; collect and report data as needed for reports and evaluation.
• Call referred clients to determine eligibility for program and willingness to enroll.
• Maintain regular contact with providers and clients to monitor progress.
• Assist with the development of effective assessment and case management procedures and systems.
• Make home and school visitations as needed.
• Provide timely follow up with regard to referrals via email, phone, etc. to build rapport and identify appropriate services needed.
• Review incoming referrals, determine eligibility, and triage referrals to the appropriate Puyallup Tribal program.
• Conduct pre‑screening assessments with youth and families to determine appropriate service placement.
• Work closely with Puyallup Tribe’s Wrap Around Department and referring agencies regarding referral processes, enrollment outcomes and service needs of referred youth. Referring agencies include police departments, schools, probation department and courts.
• Process referrals accurately and efficiently within established productivity guidelines and time frames.
• Maintain accurate case files; collect and report data as needed for reports and evaluation.
• Act as a preceptor to assigned office interns.
• Participate in staff training and partner meetings.
• Performs other duties as assigned.

Acts as a preceptor to assigned office interns, and manages assigned youth.

Education and/or Experience

Requires a Bachelor’s Degree in social work and/or psychology AND one year of case management…