Crime Victim Advocate, Social Services, Domestic Violence Services

CRIME VICTIM ADVOCATE

KWA Home Care is a nonprofit multicultural social service agency.

As a Victim of Crime Advocate (VOC Advocate) in Social Services, you will deliver trauma‑informed care and coordinated victim advocacy to survivors and their families across Tacoma, WA. This role ensures timely crisis intervention, culturally responsive case management, and effective navigation of community and justice‑system resources.

• Provide confidential advocacy and ongoing support.
• Coordinate with civil/criminal justice partners and legal advocacy resources.
• Assist with Crime Victims Compensation and Victim Impact Statements.
• Develop individualized safety planning.
• Link clients to healing center and community outreach resources.
• Support volunteer coordination and program operations.
• Maintain accurate client records, intake, progress, and exit documentation, and data entry for monthly/quarterly reporting.
• Translate English‑Spanish advocacy materials as needed.
• Act as back‑up through cross‑training in other human services functions.

• Bilingual Social Worker capability: speak, read, and write English and Spanish.
• High School diploma or equivalent (some college preferred); outreach/advocacy experience preferred.
• Valid driver’s license, reliable transportation, auto insurance; pass criminal history/reference checks.
• Strong written communication, confidentiality, organization, and MS Office/Excel skills.

• Competitive Salary: $21.00/hour (Full Time)
• Schedule:
  
  Monday–Friday, 8:30 am–5:00 pm
• Medical, Dental, Vision coverage.
• Life Insurance.
• Paid Time Off.
• 11 Paid Holidays.
• 401(k) after 1 year.

Your day begins by reviewing scheduled client contacts and time‑sensitive documentation, then shifting between office‑based support and coordinated community outreach. You balance planned appointments with urgent needs, collaborate with partners involved in legal advocacy, prepare clear summaries for reporting, and support English‑Spanish advocacy communication by translating short documents. You also check in with volunteers, align on service flow with the program manager, and step into cross‑trained coverage when another Social Services team member is out.

Apply cares.org/careers.