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Shelter Case Manager

Job in Tacoma, Pierce County, Washington, 98417, USA
Listing for: Cceasternwa
Full Time position
Listed on 2026-07-07
Job specializations:
  • Social Work
    Community Health, Family Advocacy & Support Services, Mental Health
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

WE OFFER EXCELLENT BENEFITS:

  • FREE Employee Medical Insurance
  • FREE Employee Dental Insurance
  • FREE Employee Vision Insurance
  • Sick leave (8 hours of paid sick leave per month)
  • Vacation (Minimum of 2 weeks paid vacation)
  • Discounted health memberships
  • Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
  • FREE Long-Term Disability Insurance
  • FREE Life Insurance
  • 13 Paid Holidays
Mission of Catholic Charities

Feed the hungry, heal the hurting, welcome the stranger.

CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

Job Summary

This position is responsible for providing case management and referral services that assist residents in moving in a planned manner towards achieving personal independence.

Job Duties /Responsibilities
  • Conduct Intakes with all referred families to determine their qualification for the SMS Shelter Programs.
  • Once a client is accepted into an SMS housing program, work with the family to assess barriers to obtaining housing.
  • Assist clients in developing an individualized client-driven Housing Stability Plan (Case Plan) that will enable them to obtain and retain stable permanent housing.
  • Create a case management file for each family, documenting case management services received and progress toward goals.
  • Ensure project outcome requirements are met for individuals and the program as a whole. This will vary dependent on project guidelines.
  • Meet regularly with clients to review progress toward goals and identify current action steps needed to achieve goals.
  • Act as an advocate for clients with other community agencies.
  • Provide referrals and information related to problem-solving, conflict resolution, parenting and interpersonal concern to assist clients in achieving personal goals.
  • Assist residents as needed with urgent care issues.
  • Assist in maintaining the cleanliness of the facility as needed.
  • Ensure that house rules are followed.
  • Ensure that donations are sorted and distributed according to Pearl guidelines.
  • Enter data into HMIS database and Salesforce at enrollment, exit and follow up, as required; provide monthly reports documenting activities for funding sources.
  • Carry out shift responsibilities to ensure the ongoing safety, cleanliness and smooth operation of St. Margaret’s facility. This includes flexibility in schedule with a 24/7 facility.
  • Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  • Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
  • As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
  • Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.
  • Perform as a team member to ensure that productivity outcome measures are achieved.
  • Perform related functions necessary to support the mission and core values of Catholic Charities.
  • Job Qualifications

    To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.

    Education/Experience

    To perform this job successfully, an individual must have: BA in the field of social services or equivalent experience. Knowledge and/or experience in providing case management services; experience in direct client services. Experience working with issues of…

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